Top 10 AI Prompts and Use Cases and in the Government Industry in Belgium

Generative AI is already a practical lever for Belgian public services: local datasets via the data.gov.be portal and Statbel can ground models for transparent analysis, while targeted tools are trimming paperwork and error rates in claims processing (Complete Guide to Using AI in the Government Industry in Belgium in 2025).

Responsible adoption matters - national guidance like the Guide on the use of generative artificial intelligence stresses risk assessment, transparency and human oversight - and practical training helps translate policy into practice (chatbot vs. contact-centre): chatbots can handle routine queries, but preserving trust means training Contact‑Centre Agents in empathy, escalation and AI supervision, keeping a human always in the loop.

Bootcamp	Length	Early bird cost
AI Essentials for Work	15 Weeks	$3,582

"This is an excellent non-technical introduction to help anyone get started with using AI in the workplace. The instructors presented the content in a very approachable way." - David M., Google AI Essentials graduate

The shortlist grew from a practical rubric: alignment with Belgium's national and regional goals, measurable public‑value upside, low‑risk piloting potential, and ready data and compliance paths.

Use cases were mapped back to the Belgium AI strategy (covering federal + Flanders, Wallonia and Brussels programmes) to make sure each idea supports human capital, R&D and public‑service optimisation (Belgium national AI strategy report - AI Watch); economic impact and near‑term feasibility were then weighed using Implement Consulting Group's estimates (an EUR 4 billion opportunity for eGovernment, 71% of jobs complementary to generative AI and a clear case for starting with low‑risk tasks) so early wins can free capacity for harder problems (AI opportunity for eGovernment in Belgium - Implement Consulting Group).

Practical filters included open data readiness (think data.gov.be's ~15,000 datasets and Statbel's ~100 datasets) and regulatory routes - from GDPR checks to the EU AI Act and the coming national sandbox regimes - so every use case can be tested in a controlled environment before scaling (EU AI Act member-state sandbox overview - AI regulatory sandboxes).

The result: ten prompts and projects that are strategic, evidence‑based, data‑anchored and legally mindful - designed to deliver a concrete public‑sector payoff rather than abstract promise.

Selection criterion	Evidence from research
Strategic alignment	Belgium AI strategy: federal + regional pillars for skills, R&D and public services (AI Watch)
Economic potential	EUR 4 billion eGovernment opportunity; 71% jobs complementary; prioritise 20% low‑risk cases (Implement Consulting Group)
Data readiness	data.gov.be ~15,000 datasets; Statbel ~100 open datasets for modelling and pilots (AI Watch)
Regulatory/testability	Member‑state AI regulatory sandboxes required under the EU AI Act to enable controlled testing (sandbox overview)

A citizen-facing virtual assistant built on the Belgian Open Data Portal would turn the government's machine‑readable stores into practical, multilingual help at municipal scale: by tapping datasets such as FPS BOSA's Addresses BeSt, population slices from Statbel and transport/environment themes on data.gov.be, a bot can route a service request, locate the right municipal form or check eligibility rules without a long phone wait - freeing human agents for tougher cases.

“so what?”:

In Brussels, where more than a third of residents are non‑Belgian and language needs vary, automated, language-aware responses based on authoritative datasets reduce confusion and improve equity in access.

Open, reusable data underpins transparency (and audit trails), while regional portals and apps show there's already an ecosystem to build on; see the Belgian Open Data Portal for datasets and the wider landscape for how regional feeds slot together.

Designed with clear escalation paths and human oversight, a data.gov.be‑powered assistant is a pragmatic first pilot that delivers measurable citizen value while keeping control and compliance tight.

Source	Key figures
Belgian Open Data Portal (data.gov.be)	2,056 datasets · 30 applications · 203 organisations
Belgium open data landscape – European Data Portal	Over 10,000 datasets across 14 categories

Automating legislative and regulatory drafting can sharply reduce repetitive work for Belgian public‑law teams while keeping lawyers and policy‑makers firmly in control: Lexis+ AI combines a personalized Protégé assistant with LexisNexis's authoritative content to generate full drafts, compare laws across jurisdictions, and perform citation checks while plugging into document management systems like iManage and SharePoint for context‑aware outputs (Lexis+ AI legal drafting and research platform).

The recent LexisNexis move to surface DMS insights - accelerated by its acquisition of Belgium‑based Henchman - means Belgian ministries and agencies can pilot regulated workflows that draft or harmonize regulatory text from their own precedents, not just public sources (Henchman & DMS enrichment).

Practical safeguards are built in: private, multi‑model LLMs (GPT‑5, GPT‑4o, Claude Sonnet 4), European cloud back‑ups on Azure/AWS Bedrock, RELX responsible‑AI principles and human oversight; and a vivid operational detail to plan for - a Protégé Vault can hold up to 50 secure Vaults (1–500 documents each), enabling tightly scoped pilots that keep sensitive drafts auditable, editable and firmly within Belgian compliance pathways.

“Protégé is a private, trusted Legal AI Assistant, unique to each legal professional.”

For Belgian prosecutors and case‑management teams, pairing iManage's cloud‑native, AI‑enhanced knowledge work platform with tightly scoped legal vaults creates a single, secure workspace where emails, filings and precedents are auditable, searchable and governed to strict rules - exactly the control prosecutors need for sensitive files (iManage cloud-native AI knowledge platform for government).

Out‑of‑the‑box links into case systems - like the announced LexisNexis Visualfiles integration - mean docket entries, citations and research live alongside working documents so legal research moves from hunting paper to instant retrieval (LexisNexis Visualfiles and iManage integration for legal case management).

Add secure external sharing and audit trails (GDPR‑aware) through partners such as Kiteworks and prosecutors can exchange evidence with courts and defence teams without widening the attack surface (Kiteworks secure file sharing integration with iManage for GDPR‑aware evidence exchange).

A vivid payoff: instead of sifting through millions of records a prosecutor can surface matching precedents in seconds (vendors even discuss managing “70 million documents” in Cloud iManage), turning saved hours into clearer strategy, fewer errors and stronger, auditable case files - while partners handle migration, integration and training so governance and user adoption travel with the technology.

“MacroAgility provided extremely valuable technical skills on our iManage Document Management System (DMS) Email Management and Desksite firm-wide implementation and rollout.”

Robovision's work on CT analysis offers a concrete blueprint for faster, more consistent diagnostic support and operational triage in healthcare: their pipeline - built on expert, voxel‑perfect annotations from a COVID consortium - can interact with a PACS server and deliver a full CT analysis and customizable report in a matter of seconds, reducing inter‑reader variability and freeing radiologists for the hardest cases (Robovision CT‑scan pipeline and reporting).

Paired with recent advances in deep‑learning segmentation for multiple lung lesions, which improve lesion delineation across multicentre CTs and strengthen clinical applicability, these capabilities can speed triage, flag urgent cases and feed auditable, repeatable outputs into hospital workflows (2025 deep‑learning lung segmentation study improving lesion delineation).

“so what?”

For Belgian health systems the so what is immediate: faster, standardized image quantification that supports operational decisions - from prioritising scans to tailoring follow‑ups - while keeping clinicians in control of final diagnoses and reports.

Belgian procurement transparency starts with smart ingestion: stitch Statbel and the data.gov.be feeds into a secure document‑ingestion pipeline, OCR the legacy contracts and invoices, and feed cleaned, classified records into procurement analytics so auditors and category managers can spot off‑contract spend, expiring clauses and supplier concentration in near real‑time.

Practical playbooks - like Sievo Procurement Analytics Guide: Procurement Analytics Demystified - show how extraction, categorisation and enrichment turn noisy ERP and archive documents into actionable dashboards and KPIs (contract coverage, PO cycle time, maverick spend) that drive savings and accountability (Oliver Wyman: Augmented Procurement Is All About Data).

Building this requires the data‑lake discipline Oliver Wyman recommends - phased ingestion, clear scope and governance - so pilots stay focused and the archive search is reliable rather than

all or nothing

.

Tying these analytics back to Belgium's open sources (see the Guide to data.gov.be and Statbel datasets for public sector AI in Belgium) creates an auditable trail: imagine surfacing an underutilised framework contract buried in thousands of PDFs and turning it into measurable savings within days rather than months.

Brussels is turning open data into operational muscle: the revamped datastore.brussels open data portal (more readable maps, better interoperability and multilingual access) gives planners and developers a single entry point to the region's geospatial and sensor feeds, aligning neatly with the Brussels Smart City strategy's insistence that

data are a primary resource

for measurable quality‑of‑life gains.

That data backbone is already powering operational pilots: the Mobility Twin centralises real‑time and historical transport and air‑quality feeds so traffic managers can tune services, while a recent LiDAR PoC at the Ixelles junction - counting waiting pedestrians, detecting near‑misses and enabling real‑time light timing - shows how privacy‑respecting sensors plus Imec‑style analytics can cut congestion and emissions with actionable, auditable signals (SWARCO and Brussels Mobility LiDAR PoC); the memorable payoff is simple - one sensor can reveal hours of delay points and dozens of near‑misses in a single morning, turning raw data into targeted street‑level interventions.

Platform	Key feature
datastore.brussels	Interactive geospatial map, EN/FR/NL, improved interoperability (launched 31.07.2025)
Mobility Twin	Centralised real‑time + historical mobility and air‑quality feeds; APIs for enriched, fused data
LiDAR PoC (SWARCO)	Privacy‑preserving detection: pedestrian counts, near‑miss analysis, dynamic traffic light tuning

A focused WCAG Accessibility Auditor for municipal websites would tackle a clear Belgian shortfall: an Eleven Ways scan of 1,697 federal, regional and local sites found 53.4% have no legally required accessibility statement and only 2.3% claim full compliance, while many published statements are out of date - an auditor that combines automated checks with targeted manual review and user testing can turn that noisy problem into a clear action list for IT teams and suppliers.

Such a tool would map failures to the WCAG / EN 301 549 requirements and the incoming European Accessibility Act regime (see the practical EAA/WCAG overview), surface missing contact channels and stubborn contrast or ARIA issues that surface in routine scans, and feed municipal improvement plans with auditable evidence - think of converting a 1,697‑site sweep into a ranked list of fixes in days, not months.

Where local bodies already publish statements and test results (for example, CUTA's public accessibility statement), the auditor would help validate claims and prioritise remediation and procurement clauses so accessibility becomes a trackable KPI rather than a paperwork checkbox.

Metric	Value
Websites checked	1,697
No accessibility statement	53.4%
Full compliance (stated)	2.3%
Partial compliance (stated)	39.1%
Statements updated >2 years ago	41.6%
Sites giving contact for accessibility questions	64%

Belgium's public sector faces a clear skills moment: global analysis shows many roles will be reshaped by AI and automation, with nearly 60% of workers likely to need upskilling by 2030, so practical, low‑cost pathways matter as much as ambition; that's where local providers like BeCode step in.

BeCode offers 100% free training for job‑seekers, a strong diversity and inclusion focus, customized work‑based learning and employer partnerships across four campuses in Brussels, Gent, Charleroi and Liège, making it a ready partner for municipal and regional reskilling drives (BeCode free coding training in Belgium).

Pairing that hands‑on model with the strategic framing of the World Economic Forum's Reskilling Revolution - whose midpoint impact metrics underline why governments must act - and with practical, budget‑aware delivery patterns recommended for public organisations, creates a formula for fast, measurable returns: targeted cohorts, employer internships and tailored modules that convert motivated job‑seekers or staff into hireable digital talent and simplify procurement of learning at scale (World Economic Forum Reskilling Revolution report, Totara article on reskilling for government employees).

The memorable payoff is local: a single BeCode campus can become a predictable pipeline of diverse, work‑ready technologists for regional agencies and a practical testbed for personalised AI learning while keeping costs and bureaucracy manageable.

“Excellent pedagogical approach in a very competent & complementary pair. This training is perfectly adapted in content & duration to convey an affordable learning of Artificial Intelligence.” - Christine Goffart, Orange Digital Center Talent Coach

CrowdScan packages proven festival and smart‑city techniques into a Belgium‑ready crisis and public‑safety analytics tool: live, colour‑coded heatmaps that show where crowds are thin or about to go red (see real‑time crowd heat mapping), AI video analytics that count people and flag stalled movement, and a hybrid edge+server architecture that keeps raw footage local while sending lightweight alerts and density metrics for city‑wide fusion (detailed build patterns are outlined in guides to building real‑time crowd management systems).

Fusing feeds in a central command view - CCTV, sensors, ticketing and weather - lets operators reroute flows, trigger dynamic signage or push mobile nudges before a bottleneck becomes an incident, and predictive models help pre‑position staff where surges are likely.

Critically, the approach is privacy‑aware: on‑edge counting, short raw‑video retention and anonymised metadata reduce GDPR exposure while preserving auditable alerts for first responders.

The memorable payoff is simple and immediate - a heatmap that “glows bright red” tells a control room where to open an extra gate or dispatch medics, turning early signals into minutes‑saving action rather than after‑the‑fact blame.

Feature	Why it matters for Belgian cities
Real‑time crowd heat maps for events (Ticket Fairy)	Instant visual cue of density hotspots for rapid intervention
Edge and server analytics architecture for crowd management (Mercity.ai)	Low‑latency alerts, privacy by design and scalable city deployments
Integrated command and communications for urban crowd safety (SmartCitySS)	Unified view for coordinated police, medical and event teams
Predictive modelling & dynamic signage	Anticipates surges, redirects attendees and optimises staffing

Implement Consulting Group's scenario simulations - commissioned by Google - offer Belgian policy teams a grounded way to turn high‑level promises into testable forecasts: their EU study finds generative AI could add EUR 1.2–1.4 trillion (+≈8% GDP over ten years) and that 61% of jobs will work alongside AI while only 7% face high exposure, while the D9+ analysis (Belgium listed among the D9+ countries) similarly flags a EUR 500 billion regional opportunity and job mixes that emphasise augmentation over mass displacement; these models make clear which levers matter locally - skills, connectivity, cloud access and clear rules - and let ministries simulate

“what if” scenarios (fast upskilling, tighter data flows, sandboxing)

to see how policy choices shift outcomes.

The practical payoff is vivid: instead of abstract forecasts, scenario runs can show how a targeted reskilling push or faster access to European cloud capacity nudges productivity curves and labour outcomes, helping Belgian departments prioritise pilots that are most likely to deliver measurable GDP and employment benefits.

See the Implement Consulting Group EU generative AI study (EU27) and the Implement Consulting Group D9+ generative AI report (Belgium) for the underlying assumptions and country deep dives.

Report	Potential GDP impact	Jobs working with AI	Jobs highly exposed
Implement Consulting Group EU generative AI study (EU27)	EUR 1.2–1.4 trillion (~+8% over 10 years)	61%	7%
Implement Consulting Group D9+ generative AI report (includes Belgium)	EUR 500 billion (+8% peak)	62%	6%
Implement Consulting Group Portugal generative AI case study	EUR 18–22 billion (~+8% peak)	60%	6%
CCA generative AI study (CCA)	+2% (10 years) - leapfrog to +4%	48%	4%

Start small, scale safely: Belgian governments should punch above their weight by sequencing tight, auditable pilots under the multi‑level governance the national AI strategy recommends - municipal or agency pilots that fix a concrete pain (faster form routing, clearer procurement trails or accessible web content), publish KPIs and lessons, then iterate.

Use the AI regulatory sandbox framework to run those pilots with legal cover and technical guidance (Member States must set up at least one sandbox by 2 August 2026), so experiments can process necessary personal data under strict controls while benefiting from clearer compliance pathways and reduced administrative‑fine risk (EU AI regulatory sandbox overview - Member State approaches).

Anchor governance in the Belgian strategy's pillars - responsible data, skills and R&D - to keep projects accountable across federal and regional lines (Belgium national AI strategy report - AI Watch).

Finally, invest early in practical, job‑focused training so staff can own deployments; short, applied courses such as the AI Essentials for Work bootcamp - Nucamp (15-week workplace AI training) turn policy into practiced capability, helping teams measure outcomes and scale what demonstrably works without losing control.

Bootcamp	Length	Early bird cost
AI Essentials for Work bootcamp - Nucamp	15 Weeks	$3,582