Top 5 Jobs in Healthcare That Are Most at Risk from AI in Orem - And How to Adapt
Last Updated: August 23rd 2025

Too Long; Didn't Read:
In Orem, AI is automating routine healthcare tasks: coding/billing, transcription, scheduling, image triage, lab/pharmacy work, and collections. Expect ~40% fewer billing denials, 20 hours/week saved, and lab error reductions >70%. Upskill in EHR, QA, AI oversight, and exception management.
In Orem, Utah, AI is moving fast from pilot projects to practical tools that matter to everyday clinic staff: 2025 trends show health systems are accepting higher risk for AI projects to cut admin time and boost ROI - think ambient listening that reduces clinical documentation and LLM-powered helpers that summarize charts (2025 AI trends in healthcare (HealthTech Magazine)).
Locally, virtual triage assistants and LLM-based patient callers are already easing call volumes and unnecessary ER visits at Orem clinics (How AI is helping healthcare companies in Orem (local case study)), so upskilling with practical programs like Nucamp's Nucamp AI Essentials for Work bootcamp (15-week AI course) turns uncertainty into a clear career advantage for workers and employers alike.
Bootcamp | Length | Early Bird Cost |
---|---|---|
AI Essentials for Work (Nucamp) | 15 Weeks | $3,582 |
“AI is not going anywhere, and we definitely think we're going to continue to see more and more conversations in 2025.” - Dr. Margaret Lozovatsky, AMA
Table of Contents
- Methodology: How we picked the Top 5
- Medical Coders and Medical Billers - Why They're Vulnerable and How to Pivot
- Medical Transcriptionists, Medical Schedulers, and Patient Service Representatives - Automation Risks and New Paths
- Radiologists and Routine Image-Interpretation Roles - From Threat to Teamwork with AI
- Laboratory Technologists and Pharmacy Technicians - Automation in Labs and Pharmacies
- Medical Collectors and Patient-Facing Billing Roles - Payment Automation and New Opportunities
- Conclusion: Practical Next Steps for Healthcare Workers and Employers in Orem
- Frequently Asked Questions
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Methodology: How we picked the Top 5
(Up)Selection of the “Top 5” roles drew on three practical lenses from current literature: where AI most easily replaces repetitive work, where local clinics in Utah are already deploying AI, and where predeployment simulation helps predict downstream effects on workflows.
Global analyses that flag AI's power to “streamline repetitive or routine tasks” and to assist radiology and transcription informed the task‑level lens (GlobalHealth Education 7 healthcare trends report), while Nucamp's local case studies documenting LLM-powered virtual triage and patient-calling pilots helped identify which Orem roles face immediate exposure to automation (Nucamp AI Essentials for Work case study on virtual assistants in Orem).
To avoid alarmism, impact estimates leaned on rigorous preimplementation approaches like in silico clinical workflow evaluation - using simulation paradigms to compare outcomes such as call volumes, documentation load, and referral patterns before real-world rollout (JMIR review protocol on in silico evaluation).
The final shortlist prioritized high-frequency, rule-based tasks (think schedulers, coders, transcriptionists) where swapping a stack of repetitive charts for a single AI‑generated summary would most change a day's work.
Selection Criterion | Representative Source |
---|---|
Automation of routine tasks | GlobalHealth Education 7 healthcare trends report |
Local deployment & real-world signals in Orem | Nucamp AI Essentials for Work case study on virtual assistants in Orem |
Predeployment impact simulation methods | JMIR protocol on in silico evaluation |
“Getting to know new technologies is the most important skill.”
Medical Coders and Medical Billers - Why They're Vulnerable and How to Pivot
(Up)Medical coders and billers in Orem face a sharp double-edged reality: AI can chew through repetitive code-matching and claims entry, shrinking the routine tasks that once anchored many jobs, yet the shift also raises the bar for precision and value-driven documentation - especially under value-based care where accurate HCC and risk-adjustment coding matter for outcomes and payment parity (impact of value-based care on HCC medical coding).
Local clinics piloting LLM triage and virtual assistants are already trimming phone volumes, which means remaining billing work will trend toward complex denials, audits, and compliance oversight rather than pure data entry (LLM triage and virtual assistant use cases in Orem healthcare).
The risks are real - coding errors, duplicate records, and frequent regulatory shifts drive denials and cash-flow pain (reimbursements can average a 32‑day turnaround) so upskilling in EHR workflows, HCC specificity, analytics-driven denial management and regular audits becomes the practical pivot (top medical billing challenges and solutions, 2025).
Adding SDOH capture like Z55–Z65 codes to documentation practice further protects revenue and improves care coordination, turning a potential threat from automation into an opportunity to become the team's indispensable quality and compliance expert.
“Value-based care relies on a consistent nomenclature - one that's been established for years and allows comparison of quality, and allows for improvement to be defined and proven over time.” - Ezequiel Silva III, MD
Medical Transcriptionists, Medical Schedulers, and Patient Service Representatives - Automation Risks and New Paths
(Up)In Orem clinics where 24/7 virtual triage and LLM patient assistants are already trimming phone volumes, the trio of medical transcriptionists, schedulers, and patient service representatives face a fast-moving mix of risk and opportunity: routine dictation and simple bookings can be auto-captured in minutes rather than days, but machines still stumble on nuance, accents, and complex billing‑related touchpoints, so the jobs that remain will be higher‑value (quality assurance, human‑in‑the‑loop editing, claims triage, and complex scheduling) rather than line-by-line data entry.
AI-powered transcription can speed notes into the EHR and reduce after‑hours charting, yet accurate, HIPAA‑safe integration and human review are essential - hybrid models where transcriptionists correct drafts and train systems are already recommended in the literature as the practical path forward (AI-powered medical transcription impact and best practices), while local pilots show virtual triage is cutting unnecessary calls and shifting front‑desk work toward problem‑solving roles (virtual triage and AI use cases in Orem clinics).
For Utah workers, learning EHR workflows, quality review, scheduling rules, and AI oversight turns an automation threat into a ticket to more strategic, resilient work - and the clinics that pair fast AI drafts with human expertise gain accuracy and happier clinicians.
“I think probably for most of us, 10% of your day is actually practicing medicine and the other 90% is writing notes or doing billing. This helps shift that balance back to where it should be.”
Radiologists and Routine Image-Interpretation Roles - From Threat to Teamwork with AI
(Up)Radiology in Utah is a perfect example of AI's double-edged promise: tools that can triage routine reads, highlight anomalies, and automate lower‑value chores also show wildly different effects on individual readers - one Harvard Medical School study found AI improved some radiologists' accuracy but worsened others', underscoring that adoption can't be one-size-fits-all (Harvard Medical School study on AI impact on radiologists' performance).
Industry forums like RSNA stress that when radiologists lead tool selection, validation, and governance, AI becomes a true teammate - filtering benign studies and freeing time for complex cases rather than replacing expertise (RSNA guidance on the role of AI in medical imaging).
For Orem and wider Utah practice settings, the practical path is rigorous local testing, explainable models, human‑in‑the‑loop workflows, and training to spot AI failures so clinicians aren't surprised by a subtle finding the algorithm missed; think of AI as a second pair of eyes that can boost throughput but sometimes smudges the lens, so the radiologist remains the final arbiter.
Embracing that cautious partnership - leadership in implementation, continuous monitoring, and targeted upskilling - turns an existential worry into a tangible way to protect quality, reduce burnout, and keep radiology central to patient care in the region.
“We should not look at radiologists as a uniform population... To maximize benefits and minimize harm, we need to personalize assistive AI systems.” - Pranav Rajpurkar
Laboratory Technologists and Pharmacy Technicians - Automation in Labs and Pharmacies
(Up)Laboratory technologists and pharmacy technicians in Utah are already feeling the push of automation - not because machines are trying to “take jobs” but because robotic pipettors, total lab automation and ML-driven QC are reshaping what daily work looks like: routine pipetting, sample sorting and simple dispense checks are increasingly automated while demand grows for people who can validate instruments, troubleshoot workflows, and interpret algorithm-flagged results.
National analyses show lab automation driving big efficiency and accuracy gains (automation can cut error rates dramatically and boost throughput), even as severe staffing shortages mean skilled technologists remain essential (ClinicalLab analysis of automation's impact on laboratory staff).
Market forecasts back this transition - the lab automation sector is expanding rapidly, creating more high‑tech roles even as it reduces repetitive tasks (GMI Insights lab automation market growth and forecasts).
A vivid example: collaborative “cobots” in some labs now handle 7–8 tubes per minute, freeing technologists to focus on quality assurance, LIMS oversight, and complex molecular or POCT interpretation.
In short, the practical pivot for Utah's lab and pharmacy workforce is to trade manual throughput for oversight, validation, and ML‑savvy QA skills - roles that automation augments rather than eliminates.
Metric | Figure / Source |
---|---|
Lab automation market (2023) | $6.7B (market report) |
U.S. lab automation projection | U.S. market predicted >$3.7B by 2032 |
Automation impact on errors | Automation can reduce error rates by over 70% (ClinicalLab) |
Occupational outlook for laboratorians | 7% employment growth projected (BLS, cited in ClinicalLab) |
“The biggest surprise is that those who we think would object to robots, like seniors or unions, usually embrace them.” - Chris Barnes (Automate.org)
Medical Collectors and Patient-Facing Billing Roles - Payment Automation and New Opportunities
(Up)Medical collectors and patient-facing billing staff in Orem are at a practical crossroads: AI-powered revenue-cycle tools can scrub claims, verify eligibility, post payments and auto-generate appeals - turning a paper shoebox of unpaid statements into a searchable, auditable dashboard that speeds cash flow and cuts manual headaches - yet that same automation reshapes jobs toward exception handling, patient communication, and compliance.
Vendors report big gains (billing errors cost the U.S. system roughly $300 billion and AI can reduce errors and denials by around 40% while saving teams hours each week), so local clinics that adopt platforms like ENTER medical billing automation AI error reduction case study see faster reimbursements and fewer reworks, but Utah's recent laws mean any consumer-facing AI must be deployed carefully: SB 226 and related 2025 bills require generative-AI disclosures in high-risk consumer interactions and create fines for noncompliance, while Utah's mental-health rules explicitly exempt administrative chatbots used solely inside clinical workflows - a narrow but important protection for back-office automation (Utah SB 226 generative AI disclosure rules and compliance guidance).
The smartest local pivot is to combine automation with human oversight: collectors become revenue-quality specialists who resolve edge cases, manage appeals, and ensure AI tools meet state transparency and data-use rules, protecting revenue and patient trust alike.
Metric | Figure / Source |
---|---|
Estimated U.S. cost of billing errors | $300 billion (ENTER) |
Reported reduction in denials/errors with AI | ~40% (ENTER) |
Typical administrative time saved | ~20 hours/week (ENTER) |
Utah administrative fine for AI disclosure violations | Up to $2,500 per violation (state law) |
Conclusion: Practical Next Steps for Healthcare Workers and Employers in Orem
(Up)Start small, think local, and make training routine: audit which front‑desk, coding, or transcription tasks in your clinic are truly repetitive, then pair a short, practical training with a measured pilot - use the Utah DHHS self‑paced trainings (Utah DHHS self‑paced public health trainings) to sharpen communication, equity, privacy, and data basics (Utah DHHS self‑paced public health trainings), and tap University of Utah analytics teams to run lightweight feasibility work and explainable model tests before wide rollout (University of Utah Medical Group Analytics and analytics support) (University of Utah Medical Group Analytics and analytics support).
For individual upskilling, a focused program such as Nucamp's 15‑week AI Essentials for Work bootcamp turns task‑level anxiety into practical prompt‑writing and oversight skills - 15 weeks of coached practice that can shift hours of chart cleanup into higher‑value review and exception handling (early bird: $3,582) (Nucamp AI Essentials for Work bootcamp - 15-week program).
The nearest thing to a safety net is preparation: document workflows, run a small human‑in‑the‑loop pilot with analytics partners, require human review where errors matter, and invest in short, role‑targeted training so staff become the people who fix edge cases, not the ones replaced by them - think of it as swapping repetitive work for durable expertise that keeps revenue, compliance, and patient trust intact.
Bootcamp | Length | Early Bird Cost | Registration |
---|---|---|---|
AI Essentials for Work (Nucamp) | 15 Weeks | $3,582 | Register for Nucamp AI Essentials for Work (15-week bootcamp) |
“We really did about 5-10 years' worth of advancement in just a couple of months.” - Charlton Park, University of Utah Health
Frequently Asked Questions
(Up)Which five healthcare jobs in Orem are most at risk from AI and why?
The article highlights five roles: medical coders and billers, medical transcriptionists/schedulers/patient service representatives, radiologists and routine image-interpretation roles, laboratory technologists and pharmacy technicians, and medical collectors/patient-facing billing staff. These jobs are vulnerable because they include high-frequency, rule-based, repetitive tasks (e.g., code-matching, dictation, routine reads, pipetting, claims scrubbing) that AI and automation can perform or accelerate. Local pilots in Orem - LLM-powered virtual triage, patient callers, and automated transcription - already show reduced call volumes and streamlined documentation, pushing remaining human work toward exception handling, QA, oversight, and complex cases.
What evidence and methodology were used to pick the Top 5 roles?
Selection combined three practical lenses: task-level analyses from global literature showing AI replaces repetitive tasks, real-world local signals from Orem clinics piloting LLM triage and virtual assistants, and predeployment simulation methods (in silico clinical workflow evaluation) to predict downstream impacts on call volume, documentation load, and referral patterns. The shortlist prioritized roles with frequent, rule-based work where AI summaries or automation would most change daily workflows.
How can affected healthcare workers in Orem adapt to AI-driven changes?
Practical pivots include upskilling into oversight and higher-value tasks: for coders - HCC specificity, analytics-driven denial management, and audits; for transcriptionists/schedulers/PSRs - human-in-the-loop editing, EHR workflows, and complex scheduling; for radiologists - leading implementation, explainable-model literacy, and spotting AI failures; for lab/pharmacy staff - instrument validation, LIMS oversight, and ML-driven QA; for collectors - exception handling, appeals, and compliance with state AI disclosure rules. Short, role-targeted training and measured pilots (human review where errors matter) are recommended; Nucamp's 15-week AI Essentials for Work bootcamp is cited as an example program.
What local legal or regulatory considerations should Orem clinics and staff know about AI use?
Utah has laws (e.g., SB 226 and related 2025 bills) requiring disclosure for generative-AI in high-risk consumer interactions and penalties for noncompliance (fines noted up to $2,500 per violation). Utah's mental-health rules may exempt internal administrative chatbots used solely inside clinical workflows. Clinics must ensure HIPAA-safe integration, transparency for patient-facing AI, and adherence to state disclosure and data-use requirements when deploying automation in revenue-cycle or consumer-facing roles.
What metrics or market signals indicate the scale of automation impact in labs and billing?
Representative metrics cited include a $6.7B lab automation market (2023) with U.S. lab automation projections exceeding $3.7B by 2032, automation reducing error rates by over 70% in some reports, a projected 7% employment growth for laboratorians, an estimated $300 billion annual cost of billing errors in the U.S., and AI-driven reductions in denials/errors of around 40% with administrative time savings roughly equivalent to ~20 hours/week in some implementations. These figures illustrate both efficiency gains and the need for skilled oversight.
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Ludo Fourrage
Founder and CEO
Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible