Top 5 Jobs in Healthcare That Are Most at Risk from AI in Mesa - And How to Adapt
Last Updated: August 22nd 2025

Too Long; Didn't Read:
Mesa healthcare faces rapid AI adoption by 2025: top at‑risk roles include transcriptionists, coders, radiology techs, pharmacy techs, and schedulers. Automation can cut note time ~43%, save billions by 2027, and free ~1 FTE per 100 self‑scheduled visits - upskill in AI supervision.
Mesa healthcare workers should pay close attention: 2025 is shifting AI from pilot projects into everyday clinical and administrative tools, and local clinics and hospitals will feel that change in reduced paperwork, faster triage and redesigned clerical roles.
Industry reporting highlights "ambient listening" and summarization as low‑risk, high‑value deployments that cut documentation time, and executives expect measured, ROI‑driven adoption across care settings (HealthTech 2025 AI trends in healthcare).
The AMA likewise emphasizes automation for documentation, translation and workflows that ease clinician cognitive burden (AMA digital health and AI trends 2025).
For Mesa staff facing shifting duties, practical training - like Nucamp's 15‑week AI Essentials for Work - teaches prompt writing and tool use to protect jobs and speed local patient care (Nucamp AI Essentials for Work bootcamp syllabus and registration).
Attribute | Information |
---|---|
Description | Gain practical AI skills for any workplace; learn AI tools, write effective prompts, apply AI across business functions; no technical background needed. |
Length | 15 Weeks |
Courses included | AI at Work: Foundations; Writing AI Prompts; Job Based Practical AI Skills |
Cost | $3,582 early bird; $3,942 after (18 monthly payments available) |
Syllabus / Registration | Nucamp AI Essentials for Work bootcamp syllabus and registration |
“In 2025, we expect healthcare organizations to have more risk tolerance for AI initiatives, which will lead to increased adoption.” - HealthTech
Table of Contents
- Methodology: How we identified the Top 5 at-risk jobs
- Medical transcriptionists and medical records clerks
- Radiology technicians and diagnostic imaging assistants
- Medical coders and billing specialists
- Pharmacy technicians (routine dispensing and verification)
- Entry-level clinical support roles with heavy documentation (e.g., appointment schedulers and some nursing assistant admin tasks)
- Conclusion: Next steps for Mesa workers, employers, and policymakers
- Frequently Asked Questions
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Methodology: How we identified the Top 5 at-risk jobs
(Up)The Top 5 at‑risk job list was built by triangulating three evidence streams: real‑world AI applicability (Microsoft's workplace usage metrics showing which roles have high task overlap with Copilot), industry risk guidance that flags where AI already automates repetitive, data‑heavy work (WTW and Censinet on automation of documentation, pattern recognition, and compliance checks), and healthcare‑specific signals about EHR parsing and predictive analytics that make clerical and coding tasks vulnerable (USF Health and MoldStud on AI for EHR extraction and risk scoring).
Selection criteria included: (1) proportion of daily time spent on routine documentation or standardized data entry, (2) the degree tasks are already automatable by current AI tools, (3) evidence of local adoption or pilots (Mesa/ASU partnerships and Nucamp Mesa use cases), and (4) regulatory or cybersecurity exposure that would accelerate automation of triage and back‑office functions.
Prioritizing jobs that match multiple criteria - high documentation, low required manual dexterity, and clear vendor solutions - produced a defensible, Mesa‑relevant ranking that reflects both national usage patterns and local implementation signals.
Criteria | Source |
---|---|
AI applicability / real workplace usage | Microsoft research on AI-safe jobs (Forbes) |
Automation of repetitive/documentation tasks | WTW guidance on AI risk management in healthcare, Censinet analysis on AI and risk analyst roles |
Healthcare EHR, analytics, and local pilots | USF Health on AI's role in healthcare analytics, Mesa AI use cases and ASU partnership examples |
“Ultimately, it is not going to be about man versus machine. It is going to be about man with machines.” - Satya Nadella
Medical transcriptionists and medical records clerks
(Up)Medical transcriptionists and medical records clerks in Mesa face clear pressure as ambient AI and speech‑to‑text tools move from pilots into daily workflows: tasks like collecting patient info, issuing files and converting clinician–patient dialogue into notes are precisely what specialty models automate, and the volume is striking - one source notes a single hospital can generate over 1.5 million spoken words per day, a scale that favors real‑time transcription over manual typing (AI medical transcription guide: benefits and implementation for healthcare).
Local clinics that rely on human clerical teams should watch adoption drivers (accuracy gains and faster chart closure) and barriers (high start‑up costs and IT needs that can slow adoption in smaller practices).
Job descriptions focused on record maintenance and standardized entries - for example, the typical medical records clerk duties and responsibilities - map directly to what these tools can do, so the pragmatic step for Mesa staff and employers is to prioritize EHR‑integration skills, supervised AI workflows, and short technical trainings that let humans validate AI output rather than compete with it.
Metric | Source |
---|---|
Documentation time reduction (~per note) | Speechmatics: ~43% faster (8.9 → 5.1 minutes) |
Projected U.S. savings from voice-enabled documentation by 2027 | Coherent Solutions: ~$12 billion |
Radiology technicians and diagnostic imaging assistants
(Up)Radiology technicians and diagnostic imaging assistants in Mesa should prepare for AI to shift much of the repetitive, protocol-driven work - automated referral vetting, protocol selection, patient positioning guidance, and post‑processing - so that routine image setup and basic QC become supervised, AI‑driven tasks rather than manual chores; clinical consequences are tangible: fewer repeat scans, lower dose exposures, and faster throughput for busy community CT and MRI suites (Hardy & Harvey 2020 study on AI impact in radiology protocoling and dose reduction).
At the same time, AI strengthens image analysis and flags abnormalities to triage studies, which changes the role from one of sole image operator to AI‑literate overseer who verifies outputs and manages patient communication (Najjar 2023 diagnostics review on AI-assisted image analysis and triage).
The practical takeaway for Mesa technologists: upskill in AI‑assisted protocoling, QA auditing, and patient consent conversations so that human judgment - especially around safety and positioning for radiation‑sensitive patients - becomes the service that differentiates local technologists from automated workflows.
AI impact area | Source |
---|---|
Protocoling, positioning, dose reduction | Hardy & Harvey 2020 study on AI impact in radiology protocoling and dose reduction |
Image analysis and triage support | Najjar 2023 diagnostics review on AI-assisted image analysis and triage |
“There are no shortcuts for this process.”
Medical coders and billing specialists
(Up)Mesa clinics and hospital billing teams face a near-term shift: AI already automates much of the repetitive, rules-driven work that defines medical coding and revenue cycle management, from suggestion of ICD/CPT codes to pre-submission claim scrubbing, which reduces errors and speeds payments (UTSA PaCE study on AI in medical billing and coding).
Industry reporting shows striking pain points - about 80% of U.S. medical bills contain errors and roughly 42% of denials stem from coding problems - so even modest accuracy gains translate to meaningful cash‑flow improvements for Mesa practices (HealthTech article on AI reducing errors and burnout in medical billing).
AI platforms can flag likely denials and automate appeals, but human oversight remains essential: coding updates, payer nuance, and HIPAA compliance still require experienced reviewers.
The practical “so what?” for Mesa: avoiding rework matters - denial reprocessing averages about $25 per claim for ambulatory practices and $181 per claim for hospitals - so upskilling coders to supervise AI yields faster revenue and fewer costly appeals.
Metric | Value / Note |
---|---|
Share of bills with errors | ~80% |
Denials due to coding | ~42% |
ICD-10 code set size | >70,000 codes |
Cost to rework denied claim | $25 (practices); $181 (hospitals) |
“Human-in-the-loop, AI-augmented systems can achieve better results than AI or humans on their own.”
Pharmacy technicians (routine dispensing and verification)
(Up)In Mesa community and hospital pharmacies, routine dispensing and verification are the clearest near‑term targets for automation: robotic fill systems, barcode verification and centralized dispensing can take over pill counting, labeling and basic verification, freeing technicians to supervise machines and do higher‑value work such as medication therapy support, inventory analytics and patient counseling - a shift Phoenix LTC documents as an evolution toward greater clinical knowledge and technology oversight (Phoenix LTC analysis of pharmacy technician automation trends).
The operational impact is measurable: automation implementations have reported meaningful time savings (for example, robotics have saved pharmacists over 46 minutes per 100 prescription fills), so Mesa employers that don't invest in technician upskilling risk outsourcing routine tasks while those that train staff in EHR workflows, automated system troubleshooting and patient education gain faster throughput and safer dispensing (Swisslog Healthcare report on automation and pharmacist time savings).
At‑risk tasks | Upskill opportunities |
---|---|
Counting, labeling, routine verification | Automated system oversight, barcode/QC auditing |
Inventory reordering and simple repackaging | Inventory analytics, supply optimization |
Basic patient instructions | Medication counseling, MTM support, telepharmacy coordination |
“Specifically, it's crucial to keep up with artificial intelligence and technology. I do believe there is going to be big disruption - probably by 2030 - so as pharmacists, we need to be more proactive to understand what's changing.”
Entry-level clinical support roles with heavy documentation (e.g., appointment schedulers and some nursing assistant admin tasks)
(Up)Entry-level clinical support roles that shoulder heavy documentation - appointment schedulers and nursing‑assistant administrative tasks - are especially vulnerable in Mesa as AI systems automate booking, reminders, eligibility checks and routine EHR entries; clinics can follow proven patient scheduling automation best practices to shift transactional work to machines while keeping humans for exceptions and patient contact (patient scheduling automation process and best practices for healthcare).
The data is stark: 88% of appointments are still booked by phone while only 2.4% are online, and a phone booking averages ~8 minutes versus ~2 minutes for self‑scheduling - small changes that can free roughly one full‑time equivalent per 100 self‑scheduled visits, making staffing models in Mesa clinics brittle if automation is not managed (patient self-scheduling adoption trends and FTE impact analysis).
AI also reduces no‑shows and downstream revenue loss - missed appointments cost the U.S. system about $150 billion - so the practical step for Mesa employers and workers is clear: train schedulers in EHR integration, AI‑assisted workflows and patient escalation protocols so human staff supervise exceptions and protect continuity of care while routine bookings move to automated systems (how AI improves healthcare scheduling operations and reduces no-shows).
Metric | Value / Source |
---|---|
Appointments scheduled by phone | 88% (CCDCare) |
Online bookings | 2.4% (CCDCare) |
Average phone scheduling time | ~8 minutes (Relatient) |
Average self‑scheduling time | ~2 minutes (Relatient) |
FTE freed by self‑scheduling | ~1 FTE per 100 self‑scheduled appointments (Relatient) |
Cost of missed appointments (U.S.) | ~$150 billion annually (CCDCare) |
Mesa clinics should prioritize training schedulers in EHR integration, AI-assisted workflows, and patient escalation protocols to supervise exceptions and maintain continuity of care.
Conclusion: Next steps for Mesa workers, employers, and policymakers
(Up)Mesa's immediate priorities are practical and local: workers should build AI literacy and prompt‑writing skills so they can supervise systems (a proven route to job preservation - Nucamp's 15‑week AI Essentials for Work teaches prompt writing and workplace AI use and can be a fast, funded pathway for retooling staff Nucamp AI Essentials for Work 15‑week syllabus); employers must deploy AI with human‑in‑the‑loop workflows, routine audits for bias and accuracy, and clear EHR integration plans so coding, scheduling and transcription gains don't create regulatory or patient‑safety gaps; and policymakers should protect patient safety while enabling innovation by following state guardrails (Arizona now requires provider review before insurer denials and restricts sole‑AI determinations) and by tracking federal moves that could expand AI's clinical remit (for example, H.R. 238's proposal to condition AI prescribing on FDA approval and state authorization) so local rules remain aligned with practice realities (Manatt Health AI Policy Tracker for health AI policy updates, Healthy Technology Act (H.R. 238) summary).
The concrete payoff: a 15‑week upskilling plan lets Mesa teams move from at‑risk clerical roles into supervisory, audit and patient‑facing work that AI cannot legally or ethically replace.
Audience | Next step | Why it matters |
---|---|---|
Workers | Complete targeted AI at‑work training (prompt writing, EHR integration) | Preserves jobs by shifting staff to supervision and exception handling |
Employers | Adopt human‑in‑the‑loop AI, auditing & bias mitigation | Reduces liability and improves throughput while meeting payer/regulator expectations |
Policymakers | Enforce transparency, provider review requirements, and fund retraining | Keeps patient safety central and supports workforce transitions |
“The greatest opportunity offered by AI is not reducing errors or workloads, or even curing cancer: it is the opportunity to restore the precious and time‑honored connection and trust - the human touch - between patients and doctors.”
Frequently Asked Questions
(Up)Which five healthcare jobs in Mesa are most at risk from AI and why?
The article identifies five at‑risk roles: (1) Medical transcriptionists and medical records clerks - vulnerable to ambient speech‑to‑text and summarization that automate documentation; (2) Radiology technicians and diagnostic imaging assistants - routine protocoling, positioning and basic QC can become AI‑assisted; (3) Medical coders and billing specialists - AI can suggest codes, scrub claims and flag denials; (4) Pharmacy technicians (routine dispensing/verification) - robotics, barcode verification and centralized dispensing automate counting and labeling; (5) Entry‑level clinical support roles with heavy documentation (appointment schedulers, nursing assistant admin tasks) - booking, reminders and routine EHR entries are automatable. Selection prioritized high documentation, routine tasks, vendor solutions and local pilot signals.
What evidence and criteria were used to identify these at‑risk roles?
The ranking triangulated three evidence streams: real‑world AI applicability and workplace usage metrics (e.g., Copilot/task overlap), industry guidance on automation of repetitive/documentation work, and healthcare‑specific signals about EHR parsing and predictive analytics. Criteria included proportion of daily time on routine documentation/data entry, degree tasks are automatable by current AI, local adoption or pilot activity in Mesa, and regulatory/cybersecurity exposure that could accelerate automation.
How will AI practically change workflows and what metrics show the impact?
Practically, AI reduces documentation time (e.g., speech‑to‑text can cut note time by ~43% from 8.9 to 5.1 minutes), speeds triage and image analysis, automates coding suggestions and claim scrubbing, and enables robotic dispensing that saves measurable technician time (examples: robotics saved ~46 minutes per 100 fills). Other metrics cited include ~80% of U.S. medical bills containing errors, ~42% of denials due to coding, ICD‑10 having >70,000 codes, phone booking still at 88% while online booking is ~2.4% (self‑scheduling reduces time from ~8 to ~2 minutes), and missed appointments costing about $150 billion annually in the U.S.
What should Mesa healthcare workers and employers do to adapt and protect jobs?
Workers should build AI literacy, learn prompt writing, and gain skills in EHR integration and supervising AI outputs - shifting from routine tasks to human‑in‑the‑loop supervision, QA auditing, patient counseling and exception handling. Employers should deploy AI with human review workflows, routine audits for bias and accuracy, and clear EHR integration. The article highlights Nucamp's 15‑week AI Essentials for Work (foundations, prompt writing, job‑based practical AI skills) as a practical upskilling pathway to preserve roles and improve throughput.
What policy or regulatory considerations should Mesa stakeholders watch?
Policymakers and employers should require human provider review for critical decisions (Arizona already restricts sole‑AI determinations in some contexts), enforce transparency and auditing, and fund retraining. Federal proposals (e.g., conditioning AI prescribing on FDA/state authorization) could further define AI's clinical remit. Local rules should balance enabling innovation with protecting patient safety and workforce transitions.
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Ludo Fourrage
Founder and CEO
Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible