Top 10 AI Prompts and Use Cases and in the Hospitality Industry in Las Vegas
Last Updated: August 20th 2025
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Las Vegas hotels can use AI prompts for personalization, multilingual support, reservation recovery, dynamic pricing, and operations - delivering measurable ROI: Richtech Skylark ~$40,800/year vs housekeeper $32,400, ADAM robots ~30% labor reduction, +$22/night personalization lift, and up to 30% faster inspections.
Las Vegas hotels need AI prompts now because pilots and CES demos show guests expect hyper-personalization, multilingual support and frictionless service in Nevada's booming tourism market: Otonomus plans a 300‑unit property with an “O Brain” and KEE app to remember coffee, temperature and more, robots already deliver food on the Strip, and Sorenson's real‑time translator covers dozens of languages - so precise prompts are how hotels turn raw AI into reliable guest experiences rather than noisy automation; with systems like Richtech's Skylark costing just over $40,800 a year versus an average housekeeper at $32,400, leaders must balance ROI, privacy and labor protections while training staff to write effective prompts (see Las Vegas Sun on Otonomus) and consider practical courses like the AI Essentials for Work syllabus (Nucamp) to upskill teams quickly.
| Bootcamp | Length | Early bird cost |
|---|---|---|
| AI Essentials for Work | 15 Weeks | $3,582 |
| Solo AI Tech Entrepreneur | 30 Weeks | $4,776 |
| Cybersecurity Fundamentals | 15 Weeks | $2,124 |
“The days of the one-size-fits-all experience in hospitality is really antiquated,” said Steve Escalante.
Table of Contents
- Methodology: How these prompts and use cases were selected
- Guest Profile Personalization Prompt: IHG Hotels & Resorts example
- Reservation Recovery Prompt: Master of Code case study
- Concierge / Itinerary Planner Prompt: Expedia and Tripadvisor examples
- Multilingual Assistant Prompt: MakeMyTrip and voice-assisted examples
- Dynamic Pricing & Demand Insights Prompt: Sabre Travel AI and Priceline implementations
- Guest Recovery & Complaint Resolution Prompt: Intelligent contact center uses
- Marketing Creative & Ad Variation Prompt: Radisson Hotel Group example
- Staff Assistant / Operations Prompt: Housekeeping optimization
- Local Experiences & Upsell Prompt: Sphere and residency packages
- Accessibility & Safety Brief Prompt: ADA and emergency protocols
- Conclusion: Next steps and implementation checklist
- Frequently Asked Questions
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Methodology: How these prompts and use cases were selected
(Up)Selection focused on Las Vegas‑specific signals, practical pilots and measurable operational impact: use cases were prioritized when local trials or credible reporting showed clear benefits for Strip operations (guest personalization, multilingual support, or back‑of‑house efficiency), when prompts could convert vendor systems into repeatable workflows, and when workforce and privacy constraints were documented.
Sources such as the Las Vegas Sun and EHL Hospitality Insights guided relevance - flagging Otonomus' AI onboarding and Richtech pilots as real-world tests - while prompt design practices from HospitalityNet informed prompt structure and role definitions.
Economic and labor metrics weighed heavily: cases that cited hard numbers (for example, Richtech's ADAM showing ~30% labor savings and Skylark operating costs near $40,800/year versus an average housekeeper at ~$32,400) ranked higher because a single reliable prompt can unlock predictable savings or faster service recovery.
Final selection balanced guest‑facing wins (personalization, multilingual concierge) with backend gains (dynamic pricing, housekeeping optimization) and included only prompts that hotels can staff, audit and train on quickly with existing Nevada labor protections and available upskilling resources.
| Metric | Value (source) |
|---|---|
| Otonomus units | 300‑unit property (Las Vegas Sun) |
| Richtech Skylark annual cost | ~$40,800/year (Las Vegas Sun) |
| ADAM robot labor reduction | ~30% reduction in pilot (Las Vegas Sun) |
“Our AI-driven system learns and adapts to individual preferences, allowing us to anticipate needs before they arise.” - Philippe Ziade, Otonomus (Complete AI Training / 963kklz)
Guest Profile Personalization Prompt: IHG Hotels & Resorts example
(Up)Las Vegas properties can borrow IHG's playbook for guest-profile personalization by turning the IHG One Rewards app into a prompt-driven guest memory: IHG's partnership with Google Cloud is building an AI-powered trip planner that will generate tailored recommendations (from broad itineraries to late‑night dining near the Strip) and let guests plan and book directly in‑app (IHG AI-powered trip planner with Google Cloud), while the redesigned IHG One Rewards mobile experience - fully rolled out at the Americas Owners Conference in Las Vegas and engineered with Accenture - already delivers personalized home screens, chat concierge and loyalty integration that lift direct bookings and guest engagement (IHG One Rewards personalized mobile experience case study).
In Nevada that matters: research shows guests will pay more for customization (IHG-linked reporting cites an average +$22 per night), so a tightly scoped prompt that pulls CRM, PMS and loyalty tiers into a single “guest profile” response can convert personalization into incremental revenue while Google's Vertex AI and BigQuery controls help keep data governance and privacy auditable (Google Cloud Vertex AI and BigQuery generative AI use cases).
| Fact | Value (source) |
|---|---|
| IHG One Rewards app full rollout | Late May 2022, Americas Owners Conference (Accenture) |
| IHG AI trip planner | Set to launch later in 2024 (HotelJolt) |
| Incremental guest spend for personalization | ~$22 per night (TechMagic / IHG reporting) |
“couldn't travel without it.”
Reservation Recovery Prompt: Master of Code case study
(Up)The Master of Code case study demonstrates a reservation-recovery prompt that converts near‑bookers on the Strip into confirmed stays by wiring real‑time triggers into the booking flow: capture email/phone at room selection, fire an SMS within 20–30 minutes with a single‑tap “Resume your booking” link, follow with a targeted recovery email and - if the cart is high value - queue a scripted agent call that follows the “Care, Connect, Communicate” framework to rebuild trust and upsell ancillaries; this sequence mirrors the multi‑channel playbook hoteliers use to turn abandonment into revenue and is designed for Nevada's mobile‑first visitors (Revinate multi-channel cart recovery playbook for hotels).
By combining timed SMS, pre‑populated payment links and conditional agent outreach - best practices summarized in booking‑abandonment guides - properties on the Strip can expect recovery performance in line with industry benchmarks and strong ROI when testing cadence and segmentation (CartStack booking abandonment campaign checklist).
| Metric | Benchmark (source) |
|---|---|
| Online booking abandonment | ~85% (Revinate) |
| Multi‑channel recovery rate | 30%+ (Revinate) |
| Email‑only recovery | 15–18% (Revinate) |
| SMS open rate | ~98% (CartStack) |
| Top‑end campaign ROI | Up to 40:1 (CartStack) |
Concierge / Itinerary Planner Prompt: Expedia and Tripadvisor examples
(Up)Concierge and itinerary‑planner prompts let Las Vegas hotels offer a fast, context‑aware local guide: Expedia's in‑app ChatGPT experiment and the Romie assistant can build shareable itineraries, suggest nearby restaurants with Yelp ratings and hours, warn about flight delays, and inject real‑time swaps like airport‑adjacent hotels when plans shift (Expedia in-app ChatGPT travel planning announcement); industry testing shows Romie and other AI trip planners can summarize multi‑day plans and surface curated options so concierge teams can scale recommendations without losing local specificity (TechCrunch coverage of Expedia testing AI itinerary features).
For Strip properties that handle short stays and tight schedules, a single well‑scoped prompt - for example, “Create a 48‑hour Vegas itinerary focused on late‑night dining, low walking time, and show schedules” - produces a compact, shareable plan guests can action immediately, shifting value from repeat explanation at the desk to immediate upsells and smoother arrivals.
“Romie's job is to meet you where you are, not wait for you to come.”
Multilingual Assistant Prompt: MakeMyTrip and voice-assisted examples
(Up)Las Vegas hotels can cut friction for international and non‑English guests by deploying a tightly scoped multilingual assistant prompt that accepts voice and text, sustains back‑and‑forth dialogue, and converts discovery into bookings in a single session - an approach demonstrated by MakeMyTrip's new GenAI Trip Planning Assistant, which in beta supports English and Hindi and handles multimodal inputs to move users from intent to confirmed purchase (MakeMyTrip multilingual GenAI trip planning assistant (BusinessWire announcement)).
Industry reporting shows voice‑led, multilingual booking tools boost accessibility and lift conversion (early‑to‑mid‑teens uplift reported) while AI summarization and translation shorten decision cycles - benefits Las Vegas properties can translate into faster check‑ins and higher direct‑booking conversion by routing Spanish, Mandarin or other non‑English queries through localized prompts and human review workflows (PhocusWire coverage of MakeMyTrip AI check‑in conversion uplift; Lilt blog on AI translation benefits for travel and hospitality).
The concrete payoff: a prompt that turns a vague multilingual request into a complete, bookable itinerary can shorten the guest journey and capture incremental revenue on the Strip.
| Fact | Value (source) |
|---|---|
| MakeMyTrip beta languages | English and Hindi (BusinessWire) |
| Capabilities | Multimodal input, continuous dialogue, end‑to‑end booking (BusinessWire) |
| Reported AI uplift | Early‑to‑mid‑teens conversion increase for AI users (PhocusWire) |
“With GenAI, we take that vision further by turning intent into action through natural, human-like conversations.” - Rajesh Magow, Co‑Founder and Group CEO, MakeMyTrip
Dynamic Pricing & Demand Insights Prompt: Sabre Travel AI and Priceline implementations
(Up)Las Vegas revenue teams can adapt airline-style continuous pricing to Strip room nights by using real-time market signals to sense demand spikes from conventions, residency shows and weekend events, then automate thousands of small rate and package adjustments in hours rather than the handful an analyst can do manually; Sabre's Dynamic Availability shows how capturing marketplace shopping behavior and machine-learning recommendations drives incremental revenue and rapid inventory changes (Sabre Dynamic Availability pricing and revenue optimization solution), while SabreMosaic Air Price IQ demonstrates continuous, market-driven offer optimization that delivered up to 3% airfare uplift for partners and can inform hotel rate strategies across channels (SabreMosaic Air Price IQ continuous offer optimization).
Pairing those automated, data-driven adjustments with a unified rate strategy preserves guest trust and direct bookings in Nevada; for Strip properties that means faster capture of short booking windows and fewer missed high‑demand nights when systems act on live demand signals (Sabre Hospitality consistent pricing and direct booking trust study).
| Fact | Value (source) |
|---|---|
| Automated adjustments | Thousands/day vs a handful manually (Sabre Dynamic Availability) |
| Reported incremental revenue (Dynamic Availability) | 0.5% uplift for one airline (Sabre) |
| Air Price IQ uplift | Up to 3% airfare revenue uplift (SabreMosaic Air Price IQ) |
“Sabre Dynamic Availability has been instrumental in helping improve internal efficiencies at Oman Air and deliver automated strategies at scale. Not only have we seen a positive transition in what analysts are able to focus on, in 2022 Dynamic Availability has also helped to deliver 0.5% uplift in revenue.” - Umesh Chhiber, SVP Revenue, Retail & Cargo, Oman Air
Guest Recovery & Complaint Resolution Prompt: Intelligent contact center uses
(Up)Las Vegas hotels should embed an “intelligent recovery” prompt into contact‑center workflows that immediately acknowledges problems, triages severity via AI sentiment flags, and routes cases into a two‑tier recovery queue so frontline agents or a specialist team can resolve high‑value complaints within 24 hours; research shows prompt acknowledgment and empathetic scripts (HEART: Hear, Empathize, Apologize, Resolve, Thank) are core to turning bad stays into loyal guests (guest service recovery tactics - Xola).
In practice this means wiring real‑time alerts from surveys, social and review monitoring to managers, empowering staff with pre‑approved make‑goods, and using AI to suggest personalized compensation - a proven payoff given SQM data that First Call Resolution (FCR) drives intent to continue business for 95% of customers and that world‑class recovery lifts CSAT well above the industry average (SQM call center recovery strategies).
Combine those controls with Qualtrics‑style principles - be timely, be personal, be proactive - and Las Vegas properties can close the loop faster on the tiny fraction of guests who call (Market Force found only ~2% phone the contact center) yet disproportionately shape reputation on the Strip (Qualtrics customer service recovery guide).
| Metric | Value (source) |
|---|---|
| Intent to continue when FCR achieved | 95% (SQM) |
| Average vs world‑class call center CSAT (top box) | 47% vs 77% (SQM) |
| Share of guests who call contact center | ~2% (Market Force) |
“It takes 20 years to build a reputation and five minutes to ruin it.” - Warren Buffett
Marketing Creative & Ad Variation Prompt: Radisson Hotel Group example
(Up)Radisson Hotel Group's playbook shows how a single “marketing creative & ad variation” prompt - grounded in Vertex AI and BigQuery - can convert Las Vegas marketing teams from slow, manual copy cycles into real‑time campaign engines: Radisson automated ad creation, localization and translation (into 30+ languages), enforced platform character limits, and built reusable creative modules that pushed personalized ads directly to Search Ads 360, yielding a 22% lift in ad‑driven revenue, a 35% ROAS increase and a 50% productivity boost for global media teams; crucially, time to create personalized ad copy fell “from up to eight weeks to a few hours,” meaning Strip hotels can spin up targeted creative for last‑minute residency announcements or convention‑driven demand windows and capture short booking cycles.
For Nevada properties, a prompt template that maps CRM segments, local event keywords and multilingual headlines into modular ad variants is the practical lever to scale localized, compliant campaigns across portfolios (Radisson Hotel Group Google Cloud case study) and mirrors broader industry patterns for agentic, prompt‑driven advertising (Agentic AI in travel and hospitality - Google Cloud).
| Metric | Radisson result (source) |
|---|---|
| Ad-driven revenue | +22% |
| Return on ad spend (ROAS) | +35% |
| Global media team productivity | +50% |
| Languages translated | More than 30 |
| Ad copy production time | From ~8 weeks to a few hours |
“AI‑driven ad personalization is core to delivering moments that matter; automation reduces manual work and scales across hotels.” - Velit Dundar, Vice President for Global Ecommerce, Radisson Hotel Group
Staff Assistant / Operations Prompt: Housekeeping optimization
(Up)Strip properties win or lose on room readiness, so a staff‑assistant prompt that automates assignments, surfaces maintenance flags, and pushes real‑time room‑status updates to the PMS turns housekeeping from a scramble into a predictable operation; nearly 50% of negative hotel reviews trace back to room readiness and cleanliness, so prompt‑driven task routing matters (InnQuest hotel housekeeping software guide).
Practical features to bake into the prompt include auto‑generated tasks after checkout, mobile checklists with photo attachments, and conditional escalation to maintenance or inspection - workflows shown to speed inspections and reduce chatter between teams (Hotelkit digital housekeeping workflows).
For smaller downtown Vegas venues, a lightweight task manager that ties bookings to cleanings (auto‑assign, status, and chat) cuts missed turnovers and helps staff hit tight Strip check‑in windows; Vik Booking's Task Manager illustrates that automation can create tasks based on check‑out flow and room type (Vik Booking Task Manager housekeeping automation).
The tangible payoff: centralizing these signals into one concise prompt can free roughly 24 hours per week for supervisors to audit quality or recover guests, not chase status updates.
| Metric | Value (source) |
|---|---|
| Share of negative reviews tied to room readiness | Nearly 50% (InnQuest) |
| Faster room inspections reported | ~30% faster (hotelkit) |
| Time saved per week from digital workflows | ~24 hours/week (hotelkit) |
“Digital room assignments with the hotelkit Housekeeping tool have significantly simplified and accelerated the entire process. Currently, we spend an average of only 20 minutes per day on communication between Housekeeping and Front Office.” - Frank Ove Wennevik, General Manager
Local Experiences & Upsell Prompt: Sphere and residency packages
(Up)A prompt that packages “Sphere residency + room” offers turns the venue's spectacle into direct incremental revenue by matching inventory to momentary demand: the Sphere's 366‑foot shell and 1.2 million LED discs create a magnet for roughly 88,000 Strip visitors daily and delivers massive exposure (4.7M daily impressions, ~300k in‑person views), so a targeted upsell prompt - triggered at booking, pre‑arrival or check‑in - can present time‑limited VIP upgrades (priority entry, curated F&B, transportation and late checkout) tied to specific residencies and merch bundles to capture impulse spend during sold‑out windows (Las Vegas Sphere marketing trends and ad pricing analysis).
Operationalize it by baking proven upsell scripts and ready‑made package templates into the PMS or mobile concierge, nudging guests to book early (reserve 2–3 months for popular weekends) and surfacing value propositions that justify upgrades (Sphere weekend booking and residency guide for travelers), using frontline sales tactics that convert interest into add‑ons without sounding pushy (hotel upsell strategies that increase revenue).
The so‑what: a single well‑timed prompt can turn a one‑night Sphere visit into multiple high‑margin ancillaries while protecting guest experience with clear, value‑led options.
| Fact | Value (source) |
|---|---|
| Sphere height | 366 ft (SociallyPowerful) |
| LED discs / facade | 1.2 million (SociallyPowerful) |
| Daily impressions / in‑person views | 4.7M impressions, ~300k in‑person (SociallyPowerful) |
| Booking lead time for weekends | Reserve 2–3 months ahead (Crewfare) |
Accessibility & Safety Brief Prompt: ADA and emergency protocols
(Up)Las Vegas hotels can use a single “Accessibility & Safety Brief” prompt to generate a Nevada‑ready, guest‑facing summary that combines legal ADA requirements (entrances, 32" clear door widths, accessible routes) with practical safety details - visible and audible alarm requirements, pool lift locations, and staff contact points - so guests and desk agents get the exact facts they need at booking and at check‑in; federal guidance requires properties to describe accessible features in reservations (including photos) and to hold accessible rooms until other rooms of the same type are rented, so the prompt should auto‑pull room amenities (roll‑in shower vs tub, bed height 17–23 in), reservation safeguards, service‑animal policy and step‑by‑step emergency egress/evacuation instructions for that room and floor to reduce confusion and legal risk (Title III exposure rises when features are unclear).
Build the brief from authoritative checklists and standards, run a nightly audit of public descriptions, and route any discrepancy to a trained staff workflow for fast remediation - this single clarification reduces guest friction and shrinks the window for costly ADA complaints.
Learn the implementation basics in the ADA Checklist for New Lodging Facilities (federal ADA survey guidance) (ADA Checklist for New Lodging Facilities - federal guidance) and the Accessible Lodging reservation rules (ADA National Network factsheet) (Accessible Lodging - ADA National Network factsheet), or review room‑level technical specifications and best practices for hotels (ADA requirements for hotels guide) (ADA requirements for hotels - technical guide).
| Key item | Requirement / range (source) |
|---|---|
| Guest room door clear width | Minimum 32 inches (ADA requirements for hotels - technical guide) |
| Accessible bed height | Typically 17–23 inches (ADA requirements for hotels - technical guide) |
| Reservation disclosure & holding rules | Describe accessible features; hold accessible rooms until other rooms rented (Accessible Lodging - ADA National Network factsheet) |
Conclusion: Next steps and implementation checklist
(Up)Start with a fast, measurable plan: run HiJiffy's AI assessment to generate a hotel-specific AI checklist and identify where a single prompt can deliver outsized value (for example, FAQ automation that can handle up to 85% of routine inquiries), then pick 1–3 high‑impact pilots (FAQ automation, reservation recovery, or a targeted upsell tied to Sphere residencies) and scope clear KPIs.
Use the stepwise implementation playbook in ProfileTree's practical guide to map objectives, pilot scope, integrations and a rollout timeline, measure performance monthly for the first six months and then quarterly, and upskill staff with role‑specific training such as the AI Essentials for Work syllabus so supervisors can audit outputs and manage privacy and ADA checks.
Prioritize a small pilot that proves direct booking uplift or time savings, iterate with staff feedback, and scale only once KPIs (automation rate, direct‑booking lift, CSAT) hit target thresholds - this sequence turns prompts from experiments into predictable revenue engines for Nevada hotels.
| Next step | Resource / Metric |
|---|---|
| Run AI readiness assessment | HiJiffy AI Implementation Assessment Tool for Hotels - automates up to 85% FAQs |
| Define 1–3 pilots & KPIs | ProfileTree Practical AI Implementation Guide for Hospitality - pilot scope, monthly metrics |
| Train staff for prompts & workflows | AI Essentials for Work Syllabus - Nucamp (15-Week AI at Work) - 15 weeks, early bird $3,582 |
| Pilot, measure, iterate, scale | Monthly reviews (first 6 months) - track automation rate, bookings, CSAT |
“There will always be a bit of fear of how any new technology can affect the guest experience. (...) We addressed that by including the team in setting up the Q&As of the chatbot, as they would usually respond to these types of questions. With that initial involvement from the team, they gradually develop confidence in the technology to support them rather than working against them. While implementing the hybrid model, the staff could also monitor the conversations being had, which led to the team becoming comfortable enough with the solution to go fully automated.”
Frequently Asked Questions
(Up)Why do Las Vegas hotels need AI prompts now?
Guests in Las Vegas increasingly expect hyper-personalization, multilingual support and frictionless service. Local pilots and demos (Otonomus, robot deliveries, Sorenson real-time translation) show AI can deliver consistent guest memories (preferences for coffee, temperature), multilingual assistance and operational speed. Precise prompts convert raw AI into reliable guest experiences while helping hotels balance ROI, privacy and labor protections.
What are the highest-impact AI use cases and sample prompts for Strip properties?
High-impact use cases include: 1) Guest-profile personalization prompts that pull CRM/PMS/loyalty to generate tailored recommendations and raise incremental spend (~$22/night reported for personalization). 2) Reservation-recovery prompts that trigger SMS/email/calls to recover abandoned bookings (multi-channel recovery rates 30%+). 3) Multilingual assistant prompts for voice/text bookings to boost conversion (early-to-mid-teens uplift). 4) Dynamic pricing/demand-insight prompts to automate thousands of rate adjustments and capture short booking windows. 5) Staff-assistant prompts for housekeeping/operations to speed turnovers and save supervisor time (~24 hours/week). Each prompt should be narrowly scoped, auditable and trainable for frontline staff.
How do hotels measure ROI and operational impact of AI pilots in Las Vegas?
Measure pilots with clear KPIs (automation rate, direct-booking lift, CSAT, recovery rate, labor savings). Use local benchmarks cited in pilots: Richtech's Skylark costs near $40,800/year vs an average housekeeper at ~$32,400 and ADAM robots showed ~30% labor reduction in a pilot. Marketing pilots (Radisson) reported +22% ad-driven revenue and +35% ROAS. Start with 1–3 focused pilots, measure monthly for six months, iterate with staff feedback, and scale once KPIs hit targets.
What privacy, labor and accessibility considerations should Las Vegas properties address when deploying prompts?
Balance ROI with data governance, workforce protections and ADA compliance. Use auditable platforms (Vertex AI/BigQuery examples) for guest-data prompts, train staff to author and review prompts, and document workflows that respect Nevada labor rules. For accessibility, implement an 'Accessibility & Safety Brief' prompt that auto-pulls room-level ADA features and reservation-holding rules, and run nightly audits of public descriptions to reduce legal risk.
How should hotels get started and upskill staff to write and manage effective prompts?
Begin with an AI readiness assessment (e.g., HiJiffy) to identify where a single prompt can deliver outsized value (FAQ automation can handle up to 85% of routine inquiries). Select 1–3 pilots (FAQ automation, reservation recovery, targeted upsell), set monthly KPIs, and enroll staff in focused upskilling (example bootcamp: AI Essentials for Work - 15 weeks, early bird $3,582). Use a stepwise playbook (ProfileTree) to scope integrations, measure for six months, iterate and scale only after hitting targets.
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Ludo Fourrage
Founder and CEO
Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible

