Top 5 Jobs in Healthcare That Are Most at Risk from AI in Dallas - And How to Adapt
Last Updated: August 16th 2025

Too Long; Didn't Read:
Dallas healthcare roles most at risk from AI include medical records techs, billers/coders, phlebotomy assistants, radiology techs, and schedulers. Expect 8–10% job growth in some roles, 99%/97% pathology-extraction accuracy, and a 15-week upskilling course option costing $3,582.
Dallas health systems are already seeing AI move from pilot to practice: a UT Southwestern team built an AI pipeline that extracts structured data from free-text pathology reports with near-perfect accuracy - 99% for tumor type and 97% for metastasis - speeding what used to be tedious chart review (UT Southwestern AI data extraction study); at the same time, Texas is clearing a legal path for clinicians to use AI in care (with patient notice and clinician review required starting Sept.
1, 2025) (Texas law permitting AI in healthcare (Sept 2025)).
Local safety-net providers caution that benefits hinge on training, trust, and governance, which is why practical upskilling matters - consider a focused, 15-week practical course like Nucamp's Nucamp AI Essentials for Work bootcamp registration to learn prompt-writing and workplace AI use and stay competitive as roles shift in Dallas hospitals.
Program | Length | Cost (early bird) | Key courses |
---|---|---|---|
AI Essentials for Work | 15 Weeks | $3,582 | AI at Work: Foundations; Writing AI Prompts; Job-Based Practical AI Skills |
“Constructing highly detailed, accurate datasets from free-text medical records is extremely time-consuming, often requiring extensive manual chart review. Our study demonstrates one approach for creating AI-powered large language models (LLMs) that simplify the process of collecting and organizing medical data for analysis. By automating both data extraction and standardization through AI, we can make large-scale clinical research more efficient.” - David Hein, M.S.
Table of Contents
- Methodology - How We Picked the Top 5 Jobs at Risk
- Medical Records / Health Information Technician - Why It's at Risk and How to Adapt
- Medical Billing and Coding Specialist - Why It's at Risk and How to Adapt
- Phlebotomy Assistant and Basic Clinical Support Roles - Why They're at Risk and How to Adapt
- Radiology Technician / Junior Radiologic Technologist - Why It's at Risk and How to Adapt
- Patient Scheduling / Call Center Representative - Why It's at Risk and How to Adapt
- Conclusion - Next Steps for Dallas Healthcare Workers: Reskill, Specialize, and Own AI
- Frequently Asked Questions
Check out next:
Explore where AI gets built in Texas - from Dallas data centers to regional consulting hubs and university labs.
Methodology - How We Picked the Top 5 Jobs at Risk
(Up)Selection of the five Dallas-area healthcare roles combined an occupational-structure approach with task-level scoring: ISCO-08 job definitions were expanded into task lists and each task was scored by GPT‑4 across ~25,000 API calls to estimate automation exposure, then linked to employment shares and high-income country benchmarks from the ILO study to set an upper-bound for a U.S. city like Dallas (ILO global GPT study and task-level methodology).
Priority was given to occupations where mean exposure was high and score variance low (strong automation potential) or where low mean but high variance signaled likely augmentation - criteria that flag routine scheduling, data-entry, billing, and record-keeping tasks common in local hospitals and clinics; clerical work alone shows 24% of tasks highly exposed in the study, a concrete signal that appointment and documentation roles merit close attention.
The methodology also used cascading ISCO-weighting to handle missing microdata and adopted conservative classifications so Dallas stakeholders can target reskilling for roles most likely to see task substitution while using practical AI prompts and workflows in training programs (clinical note summarization and prompt examples for Dallas clinicians) and assess local cost/efficiency impacts (how AI is helping Dallas healthcare systems cut costs and shift roles).
Score Range | Exposure Level |
---|---|
< 0.25 | Very low exposure |
0.25 – 0.5 | Low exposure |
0.5 – 0.75 | Medium exposure |
> 0.75 | High exposure |
Medical Records / Health Information Technician - Why It's at Risk and How to Adapt
(Up)Medical records and health information technician roles are highly exposed because the core tasks - data entry, code selection, record standardization, and routine quality checks - are exactly what modern AI and EHR automation do fastest; local Dallas clinics that digitize charts can cut hours of manual chart review while still needing human oversight, so the “so what?” is tangible: without reskilling, routine roles risk being replaced, not just reshaped.
Practical adaptations backed by the field include sharpening technical fluency (Excel, EHR apps, code‑selection software), moving into governance or analytics, and earning industry credentials: see a clear roadmap in the Coursera overview of medical records technician responsibilities and RHIT certification, and a career-focused skills list in WGU's Health Information Technician guide.
Employers in Dallas value candidates who combine accuracy and trustworthiness with measurable certifications or a degree; a practical target is the RHIT or an allied coding credential plus experience in EHR projects or quality assurance, which buys protection from task automation and opens higher‑value hybrid roles such as EHR implementation specialist or clinical data analyst.
Metric | Value |
---|---|
Typical pay (national benchmark) | $46,630 – $50,250 |
Projected job growth | 8%–9% (next decade) |
RHIT exam (AHIMA) | 150 questions, 3.5 hours; scaled passing score ≈ 300/400 |
Medical Billing and Coding Specialist - Why It's at Risk and How to Adapt
(Up)Medical billing and coding specialists in Dallas face high automation pressure because core tasks - claim entry, code selection, and routine adjudication - are exactly what EHR automation and AI tools do most efficiently; local demand can still grow, but the “so what?” is clear: without upskilling, routine coders risk replacement even as overall openings rise.
Texas forecasts look mixed - one local analysis cites a Texas salary range around $45K–$55K for 2024–25, while national survey data shows Texas averaging about $66,010 and a healthy 9% projected job growth - numbers that favor certified, specialized professionals (Texas medical billing and coding salary outlook by SybridMD; AAPC 2025 medical coding salary survey).
Practical adaptation paths: earn stackable credentials (CPC, CPB, RHIT), specialize in high-value areas like oncology or cardiology coding, master EHR workflows and revenue-cycle auditing, and position for remote/hybrid audit or compliance roles - note the survey finding that adding a second AAPC certification lifts average pay toward ~$80K, a concrete hedge against commoditization.
Metric | Value |
---|---|
Texas salary range (local analysis) | $45,000 – $55,000 |
Texas average (AAPC survey) | $66,010 |
Two AAPC certifications (average) | ≈ $79,988 |
Projected job growth | ≈ 9% (next decade) |
Phlebotomy Assistant and Basic Clinical Support Roles - Why They're at Risk and How to Adapt
(Up)Phlebotomy assistants and basic clinical support roles in Dallas face a two-part risk: laboratory automation is speeding specimen processing while AI and EHR tools reduce paperwork, yet bedside venipuncture and patient comfort remain inherently human - a clear “so what?” for workers who want security: hospitals increasingly prize certified technicians who can both draw difficult samples and manage automated workflows.
Texas Health's Clinical Lab Assistant posting highlights this mix - early-morning, hands-on shifts (3:00–8:00 a.m.), specimen processing duties, and “up‑to‑date instrumentation and automation” - and prefers PBT(ASCP) credentials, signaling employers will reward certification and flexibility (Texas Health Clinical Lab Assistant job posting).
Practical steps: complete a short phlebotomy certificate that readies for ASCP or NHA exams, cross-train in basic specimen-quality checks and EHR specimen tracking, and use employer tuition benefits to stack credentials - see program options and ASCP eligibility at Dallas College Phlebotomy Technician certificate program and the CHCP career guide on certification pathways (CHCP phlebotomy certification guide).
Those who combine steady venipuncture skills with certification and automated-workflow fluency will be the least exposed and most promotable in Dallas labs.
Metric | Value (source) |
---|---|
Typical pay (Texas) | $19.17/hr ≈ $36,000/yr (THS) |
Projected job growth | 8%–10% (BLS / CHCP & THS) |
Common employer preference | PBT(ASCP) or eligibility for ASCP exam (Texas Health; Dallas College) |
Radiology Technician / Junior Radiologic Technologist - Why It's at Risk and How to Adapt
(Up)Radiology technicians face concentrated AI exposure where work is routine, repeatable, and tightly coupled to digital systems - tasks like standard positioning, basic image-quality checks, PACS handling, and routine digital radiography workflows are the first to be augmented by software, so the “so what?” is concrete: technicians who only perform repeat imaging steps will be the most vulnerable, while those who hold credentials and cross-train into advanced modalities keep the leverage.
Practical adaptation starts with the program-to‑practice pipeline: complete an accredited clinical program that builds both hands-on competence and ARRT eligibility (for example, Mitchell Technical College's 21‑month AAS program includes multiple clinical semesters and specific clinical courses to prove competency) and then add modality specialization (CT, MRI, mammography) or a bachelor's pathway to improve career mobility (the University of Hartford highlights a BS pathway that boosts eligibility for advanced imaging credentials and career advancement).
Employers value measurable safeguards against automation - ARRT certification, strong radiation‑safety and emergency‑response skills, and demonstrable experience with digital radiography/PACS and cross‑sectional imaging - which map directly to the graduation competencies and clinical hours required by accredited programs; one memorable benchmark: many accredited programs require clinical semesters worth 9–11 credits of in‑site practice, a concrete milestone employers use to vet readiness.
Focused next steps: finish an ARRT‑eligible program, stack post‑primary credentials in CT/MRI/mammography, and document PACS and QA experience so local Dallas hospitals see skill depth rather than routine task coverage (Mitchell Technical College Radiologic Technology program, University of Hartford BS in Radiologic Technology program).
Metric | Value (source) |
---|---|
Program length / credential | 21 months, AAS (Mitchell Tech) |
Advanced pathway | BS option - 125 credits (University of Hartford) |
Clinical semester size | Clinical courses often 9–11 credits per semester (Mitchell Tech / program handbooks) |
Patient Scheduling / Call Center Representative - Why It's at Risk and How to Adapt
(Up)Patient-scheduling and call-center roles in Dallas are uniquely exposed because modern chatbots and AI agents already handle the core tasks - 24/7 booking, reminders, rescheduling, basic triage, and call deflection - turning phone-volume into digital bookings and measurable KPIs; MGMA finds only 19% of practices use chatbots today even as vendors and health systems scale rapidly, and real-world pilots show big wins (Weill Cornell reported a 47% lift in appointments booked digitally via an AI chatbot), so the “so what?” is direct: clinics that don't adopt or redeploy staff risk losing routine scheduling hours to automation while competitors improve access and revenue (MGMA report on AI chatbots in medical practices (2025)).
Dallas systems already pilot ambient and agent-based AI that reclaims administrative time, which creates local pathways to move call-center staff into oversight, escalation management, and EHR‑integration roles (Medical City Dallas ambient AI pilot and EHR integration case study); practical reskilling should include configuring escalation workflows, monitoring KPI dashboards (no-show, call deflection, booking conversion), and mastering deep EHR/PM integration so automation writes back to schedules rather than creating more work.
Finally, Texas policy is tightening - deployments must plan for disclosure and clinician oversight under evolving state rules - so scheduling staff who gain compliance, vendor‑integration, and patient‑experience skills will be the least exposed and most in demand (Manatt Health AI policy tracker for Texas AI rules).
“I know everything I'm doing is getting captured... and I just kind of have to put that little bow on it and I'm done.” - Dr. Geoffrey Burnham, Hospitalist Medical Director, Medical City Dallas
Conclusion - Next Steps for Dallas Healthcare Workers: Reskill, Specialize, and Own AI
(Up)Dallas healthcare workers should act now: AI will automate routine scheduling, coding, and chart work unless skills are repurposed toward oversight, specialization, and AI-enabled workflows.
National and sector studies back this - 52% of HI respondents expect more AI/ML use in the next 12 months and 75% recommend upskilling to succeed (AHIMA webinar: Upskilling the Health Information Workforce in the Age of AI) - and real programs already show returns (one data academy reported participants saved an average of six hours per week automating workflows).
Practical next steps for Dallas professionals: run a task inventory to find replaceable tasks, stack short credentials (RHIT, CPC, PBT, ARRT post‑primary), cross-train on EHR/PACS and vendor integration, master basic AI prompt/workflow checks, and document measurable outcomes for employers.
For a focused option that teaches workplace AI, consider the 15-week course designed to build prompt, tool, and job-specific AI skills - Nucamp AI Essentials for Work (Nucamp AI Essentials for Work registration (15-week workplace AI course)) - as a concrete, employer-facing hedge against displacement and a pathway into higher‑value roles in Dallas health systems.
Program | Length | Early bird cost | Key courses |
---|---|---|---|
AI Essentials for Work | 15 Weeks | $3,582 | AI at Work: Foundations; Writing AI Prompts; Job-Based Practical AI Skills |
“Upskilling builds competence and confidence, which translates to efficiency and career growth.” - Brian Aquart, Vice President of Workforce and Community Education, Northwell Health
Frequently Asked Questions
(Up)Which five healthcare jobs in Dallas are most at risk from AI according to this article?
The article identifies: 1) Medical Records / Health Information Technician, 2) Medical Billing and Coding Specialist, 3) Phlebotomy Assistant and basic clinical support roles, 4) Radiology Technician / Junior Radiologic Technologist, and 5) Patient Scheduling / Call Center Representative.
Why are medical records and billing roles particularly exposed to AI, and what practical steps can workers take to adapt?
Medical records, health information technicians, and billing/coding specialists perform routine, structured tasks - data entry, code selection, claim entry, and record standardization - that are highly automatable. Practical adaptations include: gaining technical fluency with EHRs and Excel, earning industry credentials (RHIT, CPC, CPB, AAPC certifications), specializing in high-value coding areas (oncology, cardiology), moving into analytics or governance roles, mastering revenue-cycle auditing and EHR workflows, and documenting measurable outcomes to show value beyond routine tasks.
How does the article quantify automation exposure and pick the top at-risk roles for Dallas?
Selection combined an occupational-structure approach (ISCO-08 expanded to task lists) with task-level scoring via GPT-4 across ~25,000 API calls to estimate automation exposure. Scores were linked to employment shares and high-income country benchmarks (ILO study) to set an upper bound for a U.S. city like Dallas. Priority was given to occupations with high mean exposure and low variance or low mean/high variance (signaling likely augmentation). ISCO-weighting handled missing microdata and conservative classifications were used to guide reskilling priorities.
Which local certifications, pay benchmarks, or program lengths does the article cite as useful for protecting against automation?
Key certifications and benchmarks mentioned include: RHIT (medical records) and allied coding credentials; CPC/CPB and multiple AAPC certifications for billing/coding (adding a second AAPC cert can raise average pay toward ~$80K); PBT(ASCP) or ASCP eligibility for phlebotomy assistants; ARRT eligibility and post-primary modalities (CT/MRI/mammography) for radiology techs. Pay and program metrics cited: medical records typical pay ~$46,630–$50,250; Texas billing range ~$45K–$55K (AAPC average ~$66,010); phlebotomy typical pay ~ $19.17/hr (~$36K/yr); radiology AAS programs ~21 months and BS pathways ~125 credits for advanced mobility.
What immediate actions does the article recommend for Dallas healthcare workers to stay competitive as AI adoption grows?
Recommended actions: run a task inventory to identify replaceable tasks; stack short, job-relevant credentials (RHIT, CPC, PBT, ARRT post-primary); cross-train on EHR/PACS and vendor integration; learn basic AI prompt-writing and workflow checks; move into oversight, analytics, compliance, or integration roles; document measurable efficiency gains; and consider focused practical courses (the article highlights a 15-week AI Essentials for Work program teaching prompt and workplace AI skills) as an employer-facing hedge against displacement.
You may be interested in the following topics as well:
Discover how a patient triage chatbot can safely assess symptoms and route urgent cases to care.
Discover how ambient voice capture systems are cutting time-to-note and increasing clinician face time in Dallas practices.
Ludo Fourrage
Founder and CEO
Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible