Top 5 Jobs in Healthcare That Are Most at Risk from AI in Buffalo - And How to Adapt
Last Updated: August 14th 2025

Too Long; Didn't Read:
In Buffalo healthcare, the top five AI‑exposed roles are medical records techs, transcriptionists, billing/coding specialists, radiology pre‑processors, and retail pharmacists. AI pilots cut documentation time 40–80%, auto‑coding can reach ~96% accuracy, and pharmacy automation markets may grow from ~$6.99B (2025) to ~$16.65B (2034).
AI is already reshaping care delivery in New York and Buffalo - from robotic logistics and University at Buffalo research pilots to generative models that can ingest huge text and image datasets - so frontline roles that perform repeatable, data-driven tasks are most exposed: medical records/health information technicians, transcriptionists, billing & coding specialists, radiology image pre-processing, and retail pharmacy dispensing/counseling.
Legal uncertainty also matters locally: recent scholarship shows creators' class actions are pushing copyright limits on “input” training practices and could shape how commercial models are allowed to use third‑party materials (NYU JIPEL analysis of AI input class and fair licensing implications).
As plaintiffs warn,
"OpenAI and Microsoft have built a business valued into the tens of billions of dollars by taking the combined works of humanity without permission."
Workers in Buffalo can reduce risk by upskilling into AI‑augmented roles; practical local guidance and pilot checklists are in our city roadmap (Buffalo AI healthcare guide 2025: Using AI in Buffalo healthcare), and Nucamp's hands‑on AI Essentials for Work bootcamp teaches workplace prompts and tool use - register here: Nucamp AI Essentials for Work bootcamp registration.
Bootcamp | Length | Early Bird Cost |
---|---|---|
AI Essentials for Work | 15 Weeks | $3,582 |
Table of Contents
- Methodology: How We Picked the Top 5 Healthcare Jobs at Risk
- 1. Medical Records and Health Information Technicians
- 2. Medical Transcriptionists
- 3. Medical Billing and Coding Specialists
- 4. Radiology Technologists (routine image pre-processing tasks)
- 5. Pharmacists in Retail Settings (dispensing & counseling automation risks)
- Conclusion: Practical Next Steps for Healthcare Workers in Buffalo and Policy Notes for New York State
- Frequently Asked Questions
Check out next:
Learn best practices for patient engagement and HIPAA-safe messaging tailored to Buffalo clinics.
Methodology: How We Picked the Top 5 Healthcare Jobs at Risk
(Up)Methodology: we based our selection on the Microsoft Research "Working with AI" framework which mapped 200,000 anonymized Copilot conversations to O*NET Intermediate Work Activities and produced an AI applicability score that highlights task-level exposure - especially gathering information, writing, and routine information‑processing tasks - so we prioritized healthcare roles in Buffalo that perform repeatable, data‑driven administrative or documentation work (Microsoft Research "Working with AI" study).
We cross-checked those task-level risks against national lists and coverage of the top 40 exposed occupations to ensure we weren't overgeneralizing; reporters emphasize the score signals task overlap, not guaranteed job loss (Fortune coverage of Microsoft's 40 jobs list).
We also factored in policy and regional context - New York's growing AI oversight and local pilots in Buffalo affect adoption speed and worker risk (Newsweek summary of AI applicability and policy).
In short, we scored candidate roles by (1) task overlap with high‑scoring IWAs, (2) frequency in Buffalo healthcare workflows, and (3) local adoption and regulatory signals - while keeping in mind that, as researchers note:
"Our research shows that AI supports many tasks, particularly those involving research, writing, and communication, but does not indicate it can fully perform any single occupation."
Metric | Value |
---|---|
Dataset | 200,000 anonymized Copilot conversations |
Most common AI activities | Gathering information; Writing; Providing assistance/teaching/advising |
Highest AI applicability groups | Office & administrative support; Computer & mathematical; Sales |
1. Medical Records and Health Information Technicians
(Up)Medical records and health information technicians in Buffalo face high exposure because their day‑to‑day work - note completion, record reconciliation, and extracting discrete data for billing and quality metrics - is precisely what new copilot tools automate; Microsoft's product overview shows Dragon Copilot can "create clinical documentation automatically," summarize encounters, and surface orders directly into EHRs, which lowers the time spent on clerical entry but raises demand for oversight and data validation (Microsoft Dragon Copilot clinical documentation features for clinicians).
Press coverage highlights the rapid U.S. rollout and widespread use cases that could accelerate adoption in regional health systems and billing vendors (CNBC report on Dragon Copilot rollout and clinical impact).
Importantly, using Copilot in Buffalo clinics requires careful HIPAA‑ready configuration and staff training to avoid compliance gaps - Red River's FAQ explains Copilot can be HIPAA‑compliant only when deployed within a secured Microsoft 365 environment and governed with BAAs, DLP and audit controls (How to configure Microsoft Copilot to be HIPAA‑compliant in healthcare).
As Dr. David Rhew put it:
"Through this technology, clinicians will have the ability to focus on the patient rather than the computer."
Feature | Why it matters for medical records technicians |
---|---|
Automatic note creation | Reduces manual typing but increases need for accuracy checks |
Summarize encounters | Speeds chart closure; requires validation for billing/coding |
Multilingual capture | Improves access; requires review for clinical nuance |
U.S. availability (May 2025) | Accelerates local adoption planning |
Practical adaptation for Buffalo technicians is clear: learn prompt‑driven validation, EHR integration checks, and audit/reporting workflows so you move from data entry into AI‑augmented quality control and coding oversight.
2. Medical Transcriptionists
(Up)Medical transcriptionists in Buffalo are among the most immediately exposed frontline workers because ambient AI scribes and voice‑to‑text models can capture conversations and generate draft notes in real time - reducing turnaround and shifting the work from keystrokes to verification - but accuracy, clinical nuance, accents, and HIPAA‑grade integration remain key limits that keep humans essential.
Systematic evidence on speech‑recognition performance highlights improvements in completeness and potential for workflow relief while still flagging error types that require human correction (systematic review of AI speech‑recognition for clinical documentation), and parallel reviews of voice‑to‑text pilots show promise for lowering after‑hours charting yet call for clinician oversight and careful evaluation in outpatient settings (AI voice‑to‑text impact review for primary care and outpatient settings).
Practical adaptation in New York should emphasize hybrid roles - human editors, clinical QA, EHR‑mapping specialists, and privacy‑compliance reviewers - so transcriptionists move from pure typing into AI‑augmented validation, coding accuracy checks, and vendor oversight; as clinicians testing ambient tools put it,
“I know everything I'm doing is getting captured and I just kind of have to put that little bow on it and I'm done.”
Local and vendor case studies also show measurable gains that can be captured by shifting skills (examples below); for Buffalo workers, prioritize certification in medical terminology, prompt‑driven editing, and EHR integration to stay indispensable (Commure ambient AI scribe case studies and clinical impact).
Metric | Value (reported) |
---|---|
Human transcription accuracy | ~99% (professional) |
AI transcription best‑case accuracy | ~62% (varies by vendor & context) |
Typical documentation time reduction | ~40–80% in pilot reports |
3. Medical Billing and Coding Specialists
(Up)Medical billing and coding specialists in Buffalo are among the roles most exposed to automation because AI now automates eligibility checks, claim scrubbing, code suggestion and denial prediction - press coverage and industry analyses show AI can cut errors and speed workflows but require human oversight to preserve revenue and compliance.
Local revenue-cycle teams should treat AI as a productivity co‑pilot that shifts work toward exception management, appeals, and payer integration: pilots and market guides report large time savings and measurable revenue recovery when AI handles routine code assignment while humans audit high‑risk cases (HealthTech Magazine: AI in medical billing and coding analysis), implementation playbooks outline staged rollouts, OCR/FHIR integrations, and HIPAA controls for safe deployment (Topflight Apps: AI medical billing and coding implementation guide), and Copilot/agent scenarios promise faster claims processing and structured summaries that insurers and providers can integrate (Microsoft Healthcare: Copilot claims processing scenarios).
Key metric | Typical value |
---|---|
Medical bills with errors | Up to 80% |
Claim denials from coding | ~42% |
AI auto‑coding high‑confidence accuracy | ~96% (high‑confidence mode) |
"We don't see AI as a replacement for human insight and compassion."
For Buffalo coders the practical path is reskilling into AI‑assisted auditing, denial management, payer API work, and governance (BAAs, DLP, audit trails) so you move from keystroke volume to higher‑value validation and revenue protection.
4. Radiology Technologists (routine image pre-processing tasks)
(Up)Radiology technologists who perform routine image pre‑processing in Buffalo face above‑average exposure because modern AI models can automate segmentation, measurements, triage flags and pre‑reads that once occupied technologists' workflows; peer reviews show AI “enhances diagnostic accuracy and efficiency” across modalities (MDPI review on AI‑empowered radiology diagnostic accuracy and efficiency), while vendor guides document clinical‑ready X‑ray tools that triage urgent studies, automate measurements and produce draft annotations (Guide to clinical‑ready AI X‑ray tools and triage (AZmed)).
Automation already shortens turnaround and standardizes repetitive tasks - so Buffalo technologists should pivot from manual preprocessing to AI‑validation, PACS/RIS integration, dose‑optimization checks, and QA governance to stay indispensable; implementation playbooks stress interoperability, HIPAA controls and clinician‑led validation (Radiology automation and workflow integration best practices (RamSoft)).
Effective local adaptation means learning tool‑specific prompts, segmentation QA, and vendor performance monitoring while hospitals formalize governance and training.
“The most important algorithms are those that make life better for practicing radiologists.”
Metric | Value |
---|---|
Fracture detection sensitivity | 98.7% |
Negative predictive value (fracture tool) | 99.6% |
Reported interpretation time reduction | 27% |
5. Pharmacists in Retail Settings (dispensing & counseling automation risks)
(Up)Retail pharmacists in Buffalo are already seeing the twin pressures of robotics, central fill models and AI‑driven patient tools that automate dispensing, medication reconciliation and first‑line counseling - reducing routine dispensing hours but increasing demand for clinical judgment, adherence coaching and oversight of AI outputs.
Market forecasts show rapid automation adoption that will reshape workflow: pharmacies can improve throughput and safety, yet small community stores in New York may face high capital and integration barriers that accelerate consolidation unless local pharmacists lead deployments.
Practical local adaptation means shifting from hands‑on counting to verification, patient triage, complex counseling, prior‑authorization navigation, and AI governance - roles that preserve pharmacist value and protect patient safety.
“The power AI offers to ingest large volumes of data is insignificant if that data cannot be processed into valuable information by human medical experts on the front lines.”
Below are core indicators that matter for Buffalo planning, followed by practical next steps: train in informatics and telepharmacy, lead vendor evaluations and HIPAA‑aware pilots, and negotiate central‑fill partnerships that preserve local counseling capacity.
For deeper context on clinical AI in pharmacy, see the Shields Health Solutions review on AI in specialty pharmacy, market sizing from Precedence Research on pharmacy automation growth, and Drug Topics' analysis of pharmacy centralization opportunities in practice: Shields Health Solutions review of AI in specialty pharmacy, Precedence Research pharmacy automation market sizing, and Drug Topics analysis of pharmacy centralization opportunities.
Metric | Value |
---|---|
Pharmacy automation market (2025) | ~USD 6.99B |
Projected market (2034) | ~USD 16.65B (CAGR ~10.1%) |
Specialty pharmacy outcomes (reported) | 92% adherence; 2‑day time‑to‑therapy |
Practical next steps for Buffalo pharmacists include pursuing informatics training, piloting HIPAA‑compliant AI tools with clear governance, leading vendor evaluations to ensure interoperability, and negotiating central‑fill partnerships that explicitly preserve local patient counseling and clinical oversight capacity.
Conclusion: Practical Next Steps for Healthcare Workers in Buffalo and Policy Notes for New York State
(Up)Conclusion - Practical steps for Buffalo healthcare workers and state policy notes: frontline staff should immediately prioritize AI‑resilience skills (informatics, prompt‑driven validation, EHR/FHIR checks, and QA/governance) while pressuring employers to deploy HIPAA‑ready pilots with independent bias audits, human‑review opt‑outs, and clear notice/appeal processes required by pending New York law; see the New York AI Act (S.1169) bill text for audit, disclosure, and private‑right‑of‑action provisions (New York AI Act S.1169 bill text - New York Senate) and read the K&L Gates Q1 2025 roundup for employer obligations and risk management guidance (K&L Gates Q1 2025 New York AI developments guidance for employers).
Workers should also prepare for new disclosure rules requiring employers to flag AI‑related layoffs in WARN notices (plan now for reclassification and bargaining impacts; see the New York Employer 2025 checklist) (New York Employer 2025 checklist for WARN and AI layoffs).
Advocate locally for state‑funded reskilling, stronger procurement standards, and worker protections that pair mandatory audits with training grants; as critics have warned,
"OpenAI and Microsoft have built a business valued into the tens of billions of dollars by taking the combined works of humanity without permission."
Below are short, actionable upskilling options to start with:
Bootcamp | Length | Early Bird Cost |
---|---|---|
AI Essentials for Work - Nucamp AI Essentials for Work (15 Weeks) | 15 Weeks | $3,582 |
Cybersecurity Fundamentals - Nucamp Cybersecurity Fundamentals (15 Weeks) | 15 Weeks | $2,124 |
Job Hunt Bootcamp - Nucamp Job Hunt Bootcamp (4 Weeks) | 4 Weeks | $458 |
Frequently Asked Questions
(Up)Which healthcare jobs in Buffalo are most at risk from AI?
The article identifies five frontline roles with high exposure in Buffalo: (1) Medical records and health information technicians, (2) Medical transcriptionists, (3) Medical billing and coding specialists, (4) Radiology technologists for routine image pre-processing tasks, and (5) Retail pharmacists (dispensing and counseling). These roles perform repeatable, data-driven or documentation tasks that many AI tools and copilot features can automate or augment.
What local factors in Buffalo and New York affect AI adoption and worker risk?
Local adoption is shaped by active pilots (e.g., University at Buffalo research), regional healthcare system rollouts, vendor availability, and New York State policy trends including proposed oversight like the New York AI Act. Legal uncertainty around training data and copyright litigation also affects how commercial models can be used. HIPAA and enterprise deployment controls (BAAs, DLP, audit trails) are critical for safe local use and influence adoption speed.
How were the top‑5 at‑risk roles selected (methodology)?
Selection used the Microsoft Research 'Working with AI' framework mapping ~200,000 anonymized Copilot conversations to O*NET Intermediate Work Activities to derive AI applicability scores. Roles were prioritized by (1) task overlap with high‑scoring IWAs (gathering information, writing, routine info processing), (2) frequency in Buffalo healthcare workflows, and (3) local adoption and regulatory signals. Cross-checks with national exposure lists ensured balanced interpretation that high exposure signals task risk, not guaranteed job loss.
What practical steps can Buffalo healthcare workers take to reduce AI risk?
Workers should upskill toward AI‑augmented roles: learn prompt‑driven validation, EHR/FHIR integration checks, quality assurance and governance, clinical informatics, telepharmacy, and payer/API work. Specific paths include moving from data entry to AI‑assisted auditing, denial management, vendor oversight, segmentation QA (radiology), and complex counseling or clinical triage (pharmacy). Participate in HIPAA‑ready pilots, demand governance (bias audits, human‑review opt‑outs), and pursue targeted training such as hands‑on bootcamps (e.g., AI Essentials for Work).
What metrics and evidence support the exposure claims for these roles?
Key supporting metrics cited include: a 200,000‑conversation Copilot dataset showing common AI activities (gathering information, writing), AI transcription best‑case accuracy (~62% vs. human ~99% in studies), AI auto‑coding high‑confidence accuracy (~96%), reported radiology interpretation time reductions (~27%) and high sensitivity/NPV for some fracture detection tools (sensitivity 98.7%, NPV 99.6%). Market figures include a pharmacy automation market ~USD 6.99B (2025) projected to ~USD 16.65B (2034). These figures indicate task‑level automation potential but do not guarantee complete occupation replacement.
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Ludo Fourrage
Founder and CEO
Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible