Top 5 Jobs in Healthcare That Are Most at Risk from AI in Brunei Darussalam - And How to Adapt

By Ludo Fourrage

Last Updated: September 5th 2025

Healthcare workers in Brunei reviewing AI-driven diagnostics on a tablet, symbolising reskilling and adaptation.

Too Long; Didn't Read:

In Brunei Darussalam, five healthcare roles - medical transcriptionists/clinical coders, routine radiology readers, lab technicians, triage/telehealth admins and pharmacy dispensing - face highest AI risk. BruHealth adoption: 63% weekly users; ~49,000 joined a challenge hitting 1 billion steps in eight days. Reskill into oversight, QA, model validation.

Brunei Darussalam's BruHealth story shows how a compact health system can sprint into the AI era: what began as a COVID tracker now uses AI‑enhanced features to personalize care, with about 63% of residents logging in weekly and gamified incentives like BruPoints and a steps challenge that drew nearly 49,000 participants who together hit 1 billion steps in eight days; those same innovations illustrate both how AI can boost prevention and where routine roles - administrative triage, basic imaging reads and repetitive lab tasks - may be most exposed unless workers gain new skills.

Policymakers and providers must pair transparency and equity with deployment, while employers and employees close a well‑documented skills gap in Brunei's emerging AI ecosystem; see how BruHealth's AI architecture is framed by the World Economic Forum and read local AI trends on how AI is transforming Brunei.

For practical reskilling, the 15‑week AI Essentials for Work bootcamp offers hands‑on, job‑focused training to help health teams adapt fast.

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AI Essentials for Work (Nucamp) Description: Gain practical AI skills for any workplace. Length: 15 Weeks. Cost: $3,582 early bird; $3,942 afterwards. AI Essentials for Work syllabus (15-week bootcamp). Registration: Register for AI Essentials for Work bootcamp.

“Many countries are ill-prepared to address a new emerging disease such as COVID-19 in addition to the existing burden of infectious diseases and the ever-increasing tide of chronic diseases. Digital technology and AI are essential enablers to re-engineer health systems from being reactive to proactive, predictive, and even preventive.” - Dr. Ann Aerts, Novartis Foundation

Table of Contents

  • Methodology: How we identified at‑risk healthcare jobs in Brunei Darussalam
  • Medical transcriptionists and clinical coders
  • Radiology image readers (routine diagnostic reads)
  • Laboratory technicians performing routine assays and pathology technicians
  • Primary triage, telehealth call‑centre roles and routine nursing administration
  • Routine pharmacy dispensing and inventory roles
  • Conclusion: Preparing Brunei Darussalam's healthcare workforce for an AI future
  • Frequently Asked Questions

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Methodology: How we identified at‑risk healthcare jobs in Brunei Darussalam

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Methodology combined practical criteria from leading automation research with Brunei‑specific use cases to flag the most vulnerable roles: roles were scored for high volume, rule‑based work, predictable decision paths, and heavy data entry or repetitive image/lab reads - traits identified in FlowForma's guide to AI automation in healthcare and echoed in NetSuite's overview of healthcare automation.

Tasks that matched these patterns - routine transcription and coding, repeat radiology reads, standard lab assays, tele‑triage scripts and pharmacy dispensing - were treated as higher risk because they map cleanly to RPA, AI agents and image‑analysis models (for example, AI mammography studies noted improved detection rates, a signal that pattern‑recognition tools can replace repetitive reads).

Local context was layered in using Brunei examples such as gamified prevention and BruPoints nudges to show where automation augments workflows rather than replaces person‑to‑person care, producing one guiding test: if a task can be fully specified, scaled and audited by software, it lands on the at‑risk list.

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Medical transcriptionists and clinical coders

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Medical transcriptionists and clinical coders face some of the clearest automation risks because their work is high‑volume, rule‑driven and ripe for NLP and workflow automation: AI medical coding platforms can extract data, flag compliance issues and suggest codes, while AI transcription tools turn speech into structured notes that feed EHRs and speed charting.

Practical gains are already measurable - studies cited in Emitrr show documentation time reductions ranging from about 19% up to 92% - and automation also tightens revenue‑cycle workflows by reducing errors and denials, as described in analyses of coding and claims processing.

In a compact system like Brunei's, these efficiencies can free clinicians for preventive care and patient contact, but they also shift the job toward supervision, exception‑handling and model‑validation; coders and transcriptionists who learn to validate AI suggestions, manage data quality and own audit trails will keep their value.

For local teams exploring tools and integration, read Emitrr's deep dive on AI medical coding and Fast Chart's review of AI medical transcription to compare how different approaches plug into EHRs and billing systems.

“The ease of being on‑call is a huge benefit. When a call comes in, instead of having to stop what I'm doing, find a computer and wi‑fi connection and log in, I just look up what I need on my cellphone.” - Sebastian B. Heersink, MD

Radiology image readers (routine diagnostic reads)

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Radiology image readers who handle routine diagnostic reads are squarely in the crosshairs of automation - especially in a compact system like Brunei Darussalam's, where a small team faces growing imaging volumes and every minute saved improves patient flow; after all, a single trauma CT can exceed 2,000 slices, and AI can turn that flood of pixels into a ranked worklist so urgent cases go first.

Practical tools already used worldwide can triage strokes, flag pneumothorax or suspicious lung nodules on chest X‑rays, prefill structured reports, and automate measurements, freeing local radiologists to focus on complex interpretation and clinician-facing communication.

Thoughtful deployment matters: start with a clear pain‑point, insist on native PACS integration and transparent, locally validated performance, and monitor for dataset drift so models don't underperform on Brunei's scanners or patient mix - as recommended in AZmed's review of AI in clinical practice and RamSoft's analysis of radiology automation.

When paired with governance and training, these systems can reduce turnaround times, lower burnout, and extend specialist reach into rural clinics via edge AI on portable units - practical gains that protect patient safety while preserving the radiologist's clinical stewardship.

“AI is meant to aid radiologists, Ambinder explained, not to replace human intelligence in the reading room.”

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Laboratory technicians performing routine assays and pathology technicians

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Laboratory technicians who run routine assays and pathology technicians are among the most exposed roles as Brunei's labs invest in robots, automated liquid handlers, microplate readers and AI‑enabled data systems - capabilities laid out in the Brunei Laboratory Automation Equipment Market report, which tracks robotics, liquid handling and AI integration across hospitals and diagnostic centres (Brunei laboratory automation equipment market report - 6WResearch).

Global trends show automation plus cloud‑based analysis is accelerating lab throughput and cutting tedious steps - some systems can process whole‑genome runs in batches of 32–64 and automation has reduced manual processing steps by as much as 86% in certain implementations - so the “so what?” is stark: routine sample prep, slide staining and repeat reads can be shifted to machines, shrinking turnaround times but also shifting human work toward supervision, quality‑assurance, LIMS management and AI validation.

Practical barriers matter for Brunei too: upfront cost, maintenance and a local skills gap mean smaller labs may adopt more slowly, so technologists who learn to operate, calibrate and audit automated workflows or to manage cloud data pipelines will be the ones who turn disruption into opportunity.

For a practical primer on how labs are pairing cloud, AI and bench automation, see the trends in lab automation overview (lab automation trends and cloud AI integration overview - Lab Manager).

Automation typeImplication for Brunei technicians
Robotic systems / liquid handlersFrees technicians from repetitive pipetting; shifts role to operation and maintenance
Microplate readers / sample analyzersSpeeds batch testing; requires data QC and instrument validation
AI & cloud integrationImproves interpretation and throughput; demands data management and model monitoring

“The advantage of automation is that instruments are more powerful, can aggregate data more quickly, and can find analytical insights that otherwise wouldn't be found.” - Henrik Gehrmann

Primary triage, telehealth call‑centre roles and routine nursing administration

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Primary triage, telehealth call‑centre roles and routine nursing administration are prime targets for predictable automation in Brunei because BruHealth already handles scheduling, video consultations and digital queueing at scale - 63% of residents log in weekly and campaigns like the “BN on the Move” steps challenge drew nearly 49,000 participants who collectively hit 1 billion steps in eight days - so AI symptom checkers and scripted triage bots can quickly absorb high‑volume, rule‑based contacts while routing complex cases to clinicians; see how BruHealth layered video consults and appointment booking into its platform for sustained engagement (World Economic Forum analysis: BruHealth digital health evolution in Brunei).

That shift creates a clear “so what?”: routine administrative tasks (triage scripts, repeat follow‑ups, reminders, basic data entry) can be automated, yet the digital divide, language needs and equity concerns highlighted by Brunei's MOH mean humans will be essential for escalation, multilingual support and community digital‑literacy outreach - roles that demand new skills in oversight, audit and patient coaching.

With global telehealth expansion accelerating, organisations should plan for hybrid teams where automation handles scale and nurses/agents focus on exceptions, empathy and governance.

MetricValue / Source
Global telehealth market (2025)MarketDataForecast telehealth market report - USD 156.84 billion (2025)
Projected growth to 2033MarketDataForecast projected telehealth growth to 2033 - USD 876.66 billion (CAGR 24%)

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Routine pharmacy dispensing and inventory roles

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Routine pharmacy dispensing and inventory roles in Brunei are among the most automatable parts of the health system because automated drug dispensing (ADD) and smart inventory platforms reliably cut errors, speed workflow and free staff for clinical tasks; a PubMed study of hospital automation found improved dispensing efficiency and fewer prevented‑dispensing incidents, while industry reviews from Omnicell show automated cabinets and smart carts can reduce dispensing errors dramatically and even save up to 40 minutes per nurse shift.

An HTA across six European countries found integrated central‑and‑ward automation (the “integrated” scenario) often delivers the biggest cost and safety gains - moving process costs down by more than a third within a few years - so the “so what?” is concrete: in a compact system like Brunei's, ADD could shrink stockouts and expired‑drug waste, cut manual counts and reallocate pharmacist time toward medication counselling, formulary management and population health.

Barriers remain - upfront capital, maintenance and staff retraining - so local planners should pilot with clear metrics, pair technology with training and publish performance so automation augments patient safety rather than obscures it; see the PubMed study on dispensing efficiency, Omnicell's pharmacy automation overview and the HTA on automated dispensing systems for detailed evidence.

Metric / BenefitReported impact (source)
Dispensing error reduction50–86% reduction (Omnicell)
Nurse time saved per shiftUp to 40 minutes saved (Omnicell)
Stock holding reduction22–62% lower stock levels (Omnicell)
Process cost reduction (integrated ADD)~37%+ lower vs manual within 36 months (HTA)

Conclusion: Preparing Brunei Darussalam's healthcare workforce for an AI future

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Brunei's BruHealth story - 63% of residents logging in weekly and nearly 49,000 people joining the “BN on the Move” steps challenge that produced 1 billion steps in eight days - offers a clear playbook: automation can scale prevention and relieve repetitive work, but only if workforce readiness, equity and governance keep pace.

With the WHO and local authorities warning of global health‑worker shortages and Brunei's own push toward a Smart Nation, the practical response for radiographers, coders, lab techs, triage staff and pharmacists is not resistance but reskilling: move from manual processing into supervision, quality assurance, model validation and patient‑facing escalation.

Policymakers should pair pilots with transparent performance metrics and digital‑literacy outreach to avoid leaving older or rural users behind, while employers should fund targeted training so staff own AI audits and exceptions instead of being supplanted.

For teams ready to act now, a job‑focused pathway like the 15‑week AI Essentials for Work syllabus helps build promptcraft, tool literacy and on‑the‑job AI skills that preserve clinical judgment and unlock efficiency - see the World Economic Forum's BruHealth analysis and review the AI Essentials for Work syllabus to plan local upskilling and governance together.

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AI Essentials for Work (Nucamp) 15 weeks; practical AI skills for any workplace. Learn AI tools, prompt writing, and job‑based applications. Syllabus: Nucamp AI Essentials for Work syllabus - 15-week course. Registration: Register for Nucamp AI Essentials for Work.

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Frequently Asked Questions

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Which healthcare jobs in Brunei Darussalam are most at risk from AI?

The article flags five high‑risk roles: (1) medical transcriptionists and clinical coders, (2) radiology image readers who handle routine diagnostic reads, (3) laboratory technicians performing routine assays and pathology technicians, (4) primary triage / telehealth call‑centre staff and routine nursing administration, and (5) routine pharmacy dispensing and inventory roles. These roles are high‑volume, rule‑driven or repetitive and therefore map cleanly to NLP, image‑analysis, robotic process automation and automated dispensing systems.

How did you identify which jobs are most vulnerable to automation?

Methodology combined leading automation research with Brunei‑specific use cases. Roles were scored for high volume, rule‑based work, predictable decision paths and heavy data entry or repetitive image/lab reads. Tasks that can be fully specified, scaled and audited by software (for example routine transcription/coding, repeat radiology reads, standard lab assays, triage scripts and pharmacy dispensing) were treated as higher risk. Local context (e.g., BruHealth's features and engagement patterns) was layered in to test whether automation augments versus replaces person‑to‑person care.

What local examples and metrics show how AI is already affecting Brunei's health system?

BruHealth illustrates AI‑enabled scale and prevention: about 63% of residents log in weekly; the “BN on the Move” steps challenge drew nearly 49,000 participants who collectively reached 1 billion steps in eight days. Global and implementation metrics cited include documentation time reductions for transcription/coding from ~19% up to 92%, dispensing error reductions of 50–86%, up to 40 minutes saved per nurse shift from automation, and integrated automated dispensing scenarios showing ~37%+ process cost reduction within a few years.

How can affected health workers in Brunei adapt and retain value as AI expands?

Workers should reskill toward supervision, exception handling, quality assurance, model validation, data‑quality management, patient coaching and AI audit ownership. Practical pathways include job‑focused AI training to build promptcraft, tool literacy and on‑the‑job AI skills. For example, the AI Essentials for Work bootcamp (Nucamp) is a 15‑week practical course designed to teach these capabilities so staff move from manual processing into oversight and clinical escalation roles.

What should employers and policymakers in Brunei do to deploy AI responsibly?

Pair pilots with transparent performance metrics, local validation and governance, and fund targeted retraining so staff own AI audits and exceptions. Address equity and digital‑literacy gaps (especially for older and rural users), insist on native integration (PACS/EHR/LIMS), monitor for dataset drift, and publish outcomes. Pilot projects should measure turnaround time, error rates and workforce redeployment so automation augments safety and preventive care rather than displacing essential human roles.

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Ludo Fourrage

Founder and CEO

Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. ​With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible