Top 5 Jobs in Healthcare That Are Most at Risk from AI in Des Moines - And How to Adapt

By Ludo Fourrage

Last Updated: August 17th 2025

Des Moines healthcare workers reviewing AI impact on hospital jobs with training resources visible

Too Long; Didn't Read:

Des Moines healthcare roles most at risk: medical admin assistants, radiology techs, transcriptionists, lab techs, and pharmacy techs - automation can cut documentation up to ~81%, speed imaging turnaround from 11.2 to 2.7 days, and robotic pharmacies cover top 75–200 SKUs. Train in AI workflows, QC, and verification.

AI matters for healthcare jobs in Des Moines because local shortages, uneven rural access, rising costs and heavy administrative loads make automation and generative tools an immediate workforce issue: HIMSS outlines how AI can streamline scheduling, coding and documentation while forcing skill shifts across the sector (HIMSS analysis of AI's workforce impact on healthcare staffing and workflows), and 2025 trends point to ambient listening and RAG-enabled chatbots as practical first steps to cut clinician documentation time (2025 AI trends for clinical workflows and documentation reduction).

For Iowa specifically, remote monitoring pilots show potential to lower travel and hospitalization for rural residents, creating both risk for repetitive administrative roles and opportunity for staff who learn AI-enabled workflows - one concrete option is the 15‑week AI Essentials for Work program to build on‑the‑job AI skills (AI Essentials for Work bootcamp syllabus and course overview), a practical step that helps answer “so what?” by giving workers tools to keep patient-facing time while adapting to automation.

BootcampAI Essentials for Work
Length15 Weeks
IncludesAI at Work: Foundations; Writing AI Prompts; Job-Based Practical AI Skills
Cost (early bird)$3,582 (then $3,942)
Syllabus / RegisterAI Essentials for Work syllabus and course details · Register for AI Essentials for Work

“AI will be widely adopted as a time‑saving assistant for clinicians.”

Table of Contents

  • Methodology: How We Identified the Top 5 At-Risk Jobs
  • Medical/Health Administrative Assistants - Why Scheduling and Billing Roles Are Vulnerable
  • Radiology Technologists / Routine Image Triage Roles - How AI Algorithms Affect Imaging Workflows
  • Medical Transcriptionists / Clinical Documentation Specialists - Speech-to-Text and NLP Replacing Notes
  • Laboratory Technicians - Automation and ML in Routine High-Throughput Testing
  • Pharmacy Technicians - Robotic Dispensing and AI-Powered Verification
  • Conclusion: Next Steps for Healthcare Workers in Iowa - Upskilling, Hybrid Roles, and Local Resources
  • Frequently Asked Questions

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Methodology: How We Identified the Top 5 At-Risk Jobs

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Methodology combined a focused literature synthesis, task-level mapping, and a human‑AI teaming decision framework to flag local roles most exposed to automation: a systematic review approach (Scopus + gray literature) screened 2,870 records, shortlisted 401, and included 53 sources to map AI applications to clinical tasks (JMIR Nursing systematic review on AI in nursing (2025): JMIR Nursing systematic review on AI applications to clinical tasks), while thematic coding recorded that about 81% of mapped AI applications were still proof‑of‑concept versus 19% operationally deployed; next, a sociotechnical Delphi-style lens from a comparative human‑AI teaming study (19 data scientists, 61 ICU clinicians) established when tasks are best augmented or automated (monitoring skewed toward full automation; documentation and analysis toward augmentation) to set risk thresholds (Human‑AI Teaming in Critical Care study (2024): Human‑AI Teaming in Critical Care comparative study); finally, findings were triangulated with local Des Moines considerations - notably remote monitoring pilots that reduce travel and admissions for rural Iowans - to prioritize jobs whose core duties are repetitive, data‑centric, and already targeted by deployed AI (Des Moines remote monitoring brief for rural Iowa healthcare: Des Moines remote monitoring brief: expanding access to rural Iowa).

The result: a reproducible rubric using (1) task repetitiveness, (2) AI maturity (POC vs deployed), and (3) human‑AI teaming level to rank local healthcare roles for reskilling and oversight planning.

StepKey Figures
Literature screening2,870 retrieved → 401 shortlisted → 53 included
Expert panel (Delphi / interviews)19 data scientists; 61 ICU clinicians

“AI should not be used to interact with patients due to the physician‑patient and nurse‑patient relationship and ethical concerns.”

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Medical/Health Administrative Assistants - Why Scheduling and Billing Roles Are Vulnerable

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Scheduling and billing roles in Des Moines face particular exposure because their core tasks - appointment coordination, claims coding, and managing financial transactions - are highly repetitive and already targeted by speech‑to‑text, automated billing engines, and ambient documentation tools; the job function summary for medical administrative assistants highlights medical coding and financial transactions as central duties (Medical Administrative Assistant job description – coding and billing duties), while local pilots and workflow tools show how ambient voice documentation and EHR integrations can shift time away from manual entry (Ambient voice documentation with Epic EHR integration and workflow automation).

So what? The practical implication for Iowa staff is that staying relevant requires an intentional reskilling window - not years, but months and several hundred guided hours: Des Moines-area CMAA pathways offer 12‑month, voucher‑included programs (hundreds of course hours) to move from transactional tasks into supervisory, EHR‑embedded, or coding‑specialist roles (DMACC Certified Medical Administrative Assistant with Billing & Coding program details).

ProgramPriceCourse HoursDuration
DMACC Certified Medical Administrative Assistant with Medical Billing & Coding$3,995.0053012 Months
DMACC Online CMAA + EHR Specialist + Medical Terminology$3,295.0035412 Months

Radiology Technologists / Routine Image Triage Roles - How AI Algorithms Affect Imaging Workflows

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Radiology technologists in Iowa are at the intersection of two trends: imaging volumes and system consolidation driving interest in automation, and clinical AI that already handles routine triage, prioritization, and preliminary measurements - functions that historically fell to technologists and overnight staff.

Tools that pre‑analyze studies and flag urgent findings (for example, Aidoc's aiOS platform, which delivers real‑time AI‑assisted review and flags conditions like brain hemorrhage and pulmonary embolism) are moving from pilot sites into health‑system deployments (Aidoc AI‑assisted review at Mercy news release), while workflow analyses show AI can cut turnaround times dramatically (one reported chest X‑ray example fell from 11.2 days to 2.7 days) and automate case triage, segmentation, and draft reporting (RamSoft blog on radiology automation and AI triage).

At the same time, regional shifts - such as UnityPoint Health's planned addition of MercyOne Siouxland Medical Center to a footprint that already includes 17 hospitals and nearly 400 clinics in the region - concentrate purchasing and IT choices that determine whether these automations scale into western and central Iowa (UnityPoint's MercyOne Siouxland acquisition announcement); so what? Technologists who learn AI‑enabled image QC, advanced protocoling, and cross‑platform PACS/RIS integrations will move from routine triage to oversight and exception management - the practical pivot that preserves clinical roles as systems adopt intelligent triage.

ItemDetail
Aidoc aiOS (Mercy)Real‑time AI review; flags brain hemorrhage, PE, fractures; alerts incidental findings at no extra cost
UnityPoint expansionPlanned acquisition: MercyOne Siouxland Medical Center - 464 licensed beds; UnityPoint operates 17 hospitals & ~400 clinics

“Mercy has been a leader in AI technologies and this brings imaging into the fold, integrating Aidoc and its aiOS™ platform to continue our commitment to whole‑patient care.”

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Medical Transcriptionists / Clinical Documentation Specialists - Speech-to-Text and NLP Replacing Notes

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Medical transcriptionists and clinical documentation specialists in Des Moines are being reshaped as speech‑to‑text and NLP move from experiments into everyday tools: systematic reviews show AI-powered voice‑to-text can meaningfully reduce clinician documentation burden during consultations (AI-powered voice-to-text systematic review), while broader reviews of ambient AI scribes flag real time savings alongside risks that demand human oversight (JMIR review of AI scribes).

Vendor case studies document concrete outcomes - multilingual clinics reporting more than five minutes saved per visit and some providers reclaiming hours per day, and platform claims of up to an 81% cut in documentation time - meaning routine note generation is now automatable and the highest‑value work shifts to verification, coding accuracy, clinician‑facing QA, and EHR workflow mapping; for Des Moines practices that translates to redeploying transcription expertise toward clinical data quality and exception management as ambient tools scale (Commure case studies on ambient AI).

Reported OutcomeSource / Example
More than 5 minutes saved per visitNEMS case in Commure brief
Up to 3 hours reclaimed per dayDignity Health example (Commure)
~81% reduction in documentation time (platform claim)Commure platform metrics

“I know everything I'm doing is getting captured and I just kind of have to put that little bow on it and I'm done.”

Laboratory Technicians - Automation and ML in Routine High-Throughput Testing

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Laboratory technicians in the Des Moines region face growing exposure as health systems centralize testing into purpose‑built, automation‑ready hubs and as diagnostic workflows feed higher sample volumes from new procedural tech: UnityPoint's 63,893‑sq‑ft Pathology Lab in Ankeny explicitly includes dedicated microbiology, toxicology and pathology space plus “power for automated lab equipment” and heavy infrastructure (a room for a 150 KVA UPS and a 1,000 KW generator), signaling capital investment that favors high‑throughput analyzers and robotics (UnityPoint Health Pathology Lab design‑build details).

At the same time MercyOne's milestone 1,000th robotic‑assisted bronchoscopy shows procedural automation generating more precise, small‑volume biopsies that must be processed and triaged by laboratories (MercyOne completes 1,000th robotic bronchoscopy), while regional capacity fights and service consolidation underscore why routine sample prep, batching, and simple assays are the most likely targets for automation (Local coverage of UnityPoint lab dynamics in central Iowa).

So what? The concrete signal is infrastructure: Des Moines labs are being wired and sized for automated, continuous analyzers - technicians who add skills in instrument operation, QC, and exception management will preserve clinical value as routine throughput becomes machine‑driven.

ItemDetail
UnityPoint Pathology Lab size~63,893 sq ft; dedicated microbiology, toxicology, pathology
Power / resilienceRoom for 150 KVA UPS; 1,000 KW generator; power for automated equipment
MercyOne milestone1,000th robotic‑assisted bronchoscopy (June 23, 2025)

“The robotic technology allows us to see deeper into the lungs and biopsy even the smallest nodules to look for cancer and catch it before it grows and potentially spreads to other parts of the body,” said Shrey Velani, MD.

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Pharmacy Technicians - Robotic Dispensing and AI-Powered Verification

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Pharmacy technicians in Des Moines are increasingly working alongside robotic dispensers and AI verification rather than performing every count-and-label task themselves: retail systems now “count, pour and label” pills for roughly half of a store's volume in some setups, adoption sits around 10–11% of retail pharmacies, and major regional chains (Hy‑Vee reports robots in 54 stores) are deploying compact units that can replace a four‑foot gondola of fast‑moving drugs - one ScriptPro Compact (about 4 ft × 20 in × 84 in) handles the top 75 SKUs while larger units (SP200) cover up to 200 high‑volume medications (retail pharmacy robotic dispensing overview - Supermarket News).

The practical consequence for Iowa is clear: automation trims labor needs (Hy‑Vee sees ~80 basis points lower labor costs and robot rental can equal 0.5–1.25 technician salaries), so local technicians retain value by shifting to technology oversight, QA, inventory optimization and patient‑facing services - roles that match national trends toward “technology oversight” and advanced clinical support (the evolution of the pharmacy technician in the age of automation - PhoenixLTC).

MetricDetail
Retail adoption≈10–11% of pharmacies
Hy‑Vee deploymentRobots in 54 of 231 stores
Robot capacityCRS: top 75 SKUs; SP200: up to 200 meds
Processing shareCRS 35–45%; SP200 ~55% in high‑volume stores
Labor cost impactRental ≈0.5–1.25 technicians; ~80 bps lower labor %

Conclusion: Next Steps for Healthcare Workers in Iowa - Upskilling, Hybrid Roles, and Local Resources

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For workers in Des Moines facing AI-driven change, the practical next steps are focused, local, and short-term: prioritize stackable certificates and employer-backed earn‑and‑learn pathways that turn repetitive tasks into oversight and hybrid roles.

Start with DMACC Continuing Education's targeted offerings - billing & coding, EHR specialist and short online AI courses - to build verification and workflow skills (DMACC Continuing Education courses and certificates), and use statewide supports: the Iowa Healthcare Credentialing Grant awarded $2.94 million across 14 projects (announced May 28, 2025) to train or upskill nearly 400 participants, a direct source for employers and training partners to fund apprenticeships and earn‑and‑learn programs (Iowa Healthcare Credentialing Grant details).

Employer programs show the model works - UnityPoint's Career Pathways moves some employees to CCMA in 14–16 weeks with tuition support - so pair short certificates with practical AI training such as the 15‑week AI Essentials for Work course to learn prompts, tool selection, and job‑based AI skills that preserve patient time and shift roles toward exception management (AI Essentials for Work syllabus).

The clear, memorable signal: months of focused training - not years - can convert at‑risk tasks into higher‑value supervision, QA and patient‑facing services that local systems are actively funding and hiring for.

BootcampAI Essentials for Work
Length15 Weeks
IncludesAI at Work: Foundations; Writing AI Prompts; Job-Based Practical AI Skills
Cost (early bird)$3,582 (then $3,942)
Syllabus / RegisterAI Essentials for Work syllabus · Register for AI Essentials for Work

“It's changed my life a lot, and I'm very blessed and fortunate.”

Frequently Asked Questions

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Which five healthcare jobs in Des Moines are most at risk from AI and why?

The article identifies five roles: Medical/Health Administrative Assistants (scheduling, billing, coding), Radiology Technologists (routine image triage), Medical Transcriptionists/Clinical Documentation Specialists (speech-to-text and ambient scribes), Laboratory Technicians (automation and high-throughput analyzers), and Pharmacy Technicians (robotic dispensing and AI verification). These roles are vulnerable because their core tasks are repetitive and data-centric, many AI tools for these tasks are moving from proof-of-concept to deployment, and local infrastructure and consolidation trends in Iowa favor automation.

How was risk to these jobs determined (methodology and key data points)?

Risk was determined using a reproducible rubric combining task repetitiveness, AI maturity (proof-of-concept vs deployed), and human–AI teaming level. The review screened 2,870 records (401 shortlisted, 53 included), incorporated a Delphi-style expert panel (19 data scientists, 61 ICU clinicians), and triangulated findings with local Des Moines factors such as remote monitoring pilots and system consolidation. About 81% of mapped AI applications were proof-of-concept and 19% operationally deployed; monitoring tasks skew toward full automation while documentation and analysis skew toward augmentation.

What practical steps can Des Moines healthcare workers take to adapt and protect their careers?

Focus on short, stackable reskilling rather than multi-year degrees. Recommended actions include: enrolling in targeted certificates (billing & coding, EHR specialist, CMAA pathways), employer-backed earn-and-learn/apprenticeship programs, and short AI-focused training such as the 15-week AI Essentials for Work bootcamp to learn prompts and job-based AI skills. Emphasize skills in AI oversight, exception management, quality assurance, instrument operation, and patient-facing services. Local funding sources (e.g., Iowa Healthcare Credentialing Grant) and employer programs (UnityPoint Career Pathways, DMACC offerings) can subsidize training.

What specific local signals in Des Moines indicate increased automation adoption?

Local signals include remote monitoring pilots that reduce travel and admissions for rural Iowans, UnityPoint's major pathology lab buildout (≈63,893 sq ft with infrastructure for automated equipment), MercyOne's expanded procedural automation (1,000th robotic-assisted bronchoscopy), and regional pharmacy robot deployments (Hy‑Vee robots in 54 stores). Also, system consolidation and health system purchasing decisions (e.g., UnityPoint expansions) influence how quickly AI and robotics scale across central Iowa.

Which training programs and timelines are practical for workers who want to pivot from at-risk tasks?

Practical programs and timelines cited include: the 15-week AI Essentials for Work bootcamp (AI at Work foundations, prompt writing, job-based AI skills); 12-month CMAA and billing/coding/EHR specialist pathways at DMACC (examples: 354–530 course hours); and short employer-supported pathways like UnityPoint's 14–16 week CCMA progression. The guidance emphasizes months of focused training - not years - to move from transactional tasks into oversight, QA, and hybrid patient-facing roles.

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Ludo Fourrage

Founder and CEO

Ludovic (Ludo) Fourrage is an education industry veteran, named in 2017 as a Learning Technology Leader by Training Magazine. Before founding Nucamp, Ludo spent 18 years at Microsoft where he led innovation in the learning space. As the Senior Director of Digital Learning at this same company, Ludo led the development of the first of its kind 'YouTube for the Enterprise'. More recently, he delivered one of the most successful Corporate MOOC programs in partnership with top business schools and consulting organizations, i.e. INSEAD, Wharton, London Business School, and Accenture, to name a few. ​With the belief that the right education for everyone is an achievable goal, Ludo leads the nucamp team in the quest to make quality education accessible